Compliance Officer - Child Care Facilities

Compliance Officer - Child Care Facilities

Job Location:

150 N 18th Ave., Phoenix, AZ 85007

Posting Details:
Salary $57,750 - $66,000;
Grade 20-22

Performs work within the Division of Public Health Licensing Services, Bureau of Child Care Facilities Licensing, including issuing and maintaining child care facility licenses, conducting initial and annual compliance inspections, quality assurance activities, investigations of complaints, and correspondence with licensees and regulatory bodies. Supports rule‑making, standard development, and enforcement activities.

• Conduct inspections and investigations to determine compliance with state regulations, statutes, rules, and internal procedures.
• Participate in quality assurance and performance improvement activities.
• Prepare investigation reports, statements of deficiencies, and legal orders related to inspections and completed complaint investigations.
• Provide technical assistance to providers and consumers regarding state licensing requirements and complaint investigation processes.
• Serve as a resource for providers, the public, other governmental agencies, ombudsmen, and health care professionals.
• Attend and participate in staff, advisory committee, and stakeholder organization meetings.
• Conduct audits of records and public files; testify in hearings and participate in enforcement meetings with division management and providers.
• Other duties as assigned (typically 5% - 10%).

• Federal regulations.
• Arizona Administrative Code and Arizona Revised Statutes related to licensed facilities and providers.
• Good understanding of facility management and operational concepts.
• Specialized procedures.
• Performance Management (PM), Continuous Quality Improvement (CQI), and Lean methodologies.

• Review, reading, and interpretation of professional literature and regulations.
• High level of oral and written communication, analytical review, interpersonal relationships, active listening, organization, evaluation, repetition, education/training.

• Change priorities as issues arise; problem solving (root cause).
• Work independently.
• Perform reviews.
• Analyze analytical data, reporting, and evaluation of analyst qualifications providing compliance data.
• Support a diverse multicultural workforce and promote equal opportunity at all levels of public employment.

Associate’s degree, with experience working in a licensed or regulated setting, or experience working for a regulatory agency.

Must have a valid driver’s license and the ability to travel statewide. Must possess a valid Level One fingerprint clearance card issued pursuant to A.R.S. 41‑1758.07 or must apply for one within 7 working days after beginning employment. All newly hired State employees must successfully complete the Electronic Employment Eligibility Verification Program (E‑Verify).

• Affordable medical and dental insurance plans.
• Paid vacation and sick time.
• Paid parental leave – up to 12 weeks per year paid leave for newborn or newly‑placed foster/adopted child (pilot program).
• 10 paid holidays per year.
• Wellness program and plans.
• Life insurance.
• Short‑ and long‑term disability insurance.
• Defined retirement plan.
• Award‑winning Infant at Work program.
• Credit union membership.
• Transit subsidy.
• ADHS Student Assistance Pilot Program.

State makes monthly contributions to the Arizona State Retirement System (ASRS) equal to employee contributions (50%/50%). New employees have a 27‑week wait period before contributions begin.

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by emailing virginia.hassard. All newly hired employees will be subject to E‑Verify Employment Eligibility Verification.