Contract Management Coordinator

Job Overview

This position will oversee the tracking and maintenance of the managed care contracts and/or AHCCCS Contractor Operations Manual (ACOM), and AHCCCS Medical Policy Manual (AMPM). Providing support to the Contracts and Policy Administrator and two Assistant Directors within the division, researching complex and/or participating on special work groups and coordinating the efforts of numerous staff across multiple divisions.

• Lead the drafting, revisions, and maintenance of policy language, ensuring consistency with agency goals, legislative mandates, and regulatory requirements. Conduct in-depth reviews of contract and policy changes, assessing their impact on agency operations and ensuring alignment with overarching agency objectives. Work closely with executive leadership, legal, and various program managers to ensure all policy provisions reflect agency priorities and stakeholder needs.
• Lead the drafting, revisions, and maintenance of contract language, ensuring consistency with agency goals, legislative mandates, and regulatory requirements. Conduct in-depth reviews of contract and policy changes, assessing their impact on agency operations and ensuring alignment with overarching agency objectives. Work closely with executive leadership, legal, and various program managers to ensure all contract provisions reflect agency priorities and stakeholder needs.
  
  Organize and ensure accuracy for all Contract Amendments and Renewals.
• Monitor and track to provide a clear understanding related to the revision process through an overarching tracking system that provides real‑time understanding of where documents are in the development/revision process.
• Ensure that the Agency is meeting CMS requirements related to the Managed Care Contracts. Ensure that language is accurate and aligned reflecting clear expectations for the Contractor Chart of Deliverables. Collect all the required documentation for the Centers for Medicare and Medicaid Services (CMS) to submit for approval of new and renewal contracts within established time frames.
• Manage ad hoc administrative projects that may involve researching laws, statutes, rules or other federal, state or local guidance and making recommendations and/or providing feedback based on that research.

• 10 paid holidays per year
• Paid Vacation and Sick time off (13 and 12 days per year respectively)
• Paid Parental Leave – Up to 12 weeks per year paid leave for newborn or newly‑placed foster/adopted child
• Other Leaves – Bereavement, civic duty, and military
• A top‑ranked retirement program with lifetime pension benefits
• A robust and affordable insurance plan, including medical, dental, life, and disability insurance
• Participation eligibility in the Public Service Loan Forgiveness Program (must meet qualifications)
• Ride Share and Public Transit Subsidy
• A variety of learning and career development opportunities

• Administered through the Arizona State Retirement System (ASRS)
• Defined benefit plan that provides for life‑long income upon retirement
• Required participation for Long‑Term Disability (LTD) and ASRS Retirement plan
• Pre‑taxed payroll contributions begin after a 27‑week waiting period (prior contributions may waive the waiting period)

• Voluntary participation
• Program administered through Nationwide
• Tax‑deferred retirement investments through payroll deductions

• Extensive knowledge of technical writing, editing, and proofreading of policy development and distribution processes
• Thorough understanding of policies across multiple functional areas within the agency
• Medicaid managed care program and managed care principles
• Researching Federal healthcare regulations, Arizona state statutes and administrative codes, AHCCCS policy documents and applicable Division documents and related integrated healthcare guidance
• Project management and communication principles
• Computer software (e.g., SharePoint, Microsoft Word, spreadsheets and databases)

• Technical writing, editing, and proofreading
• Organizational skills to manage multiple projects simultaneously, and the ability to prioritize projects and manage competing deadlines to ensure successful project completion
• Oral presentations and regulatory research

• Synthesize and consolidate technical information into clear and concise written guidance documents
• Work cooperatively with others across agency divisions as needed
• Provide guidance to other unit or division staff across the agency as needed
• Produce effective written communication; excellent interpersonal skills and ability to multi‑task in a fast‑paced environment

• 1‑2 years experience in a regulatory environment & experience with Medicaid managed care contracting

• Bachelor’s degree in a related field and/or direct experience (2‑4 years) in a healthcare environment