Compliance Officer - Child Care Facilities

Address: 150 N 18th Avenue Phoenix, AZ 85007

Salary: $57,750 - $66,000

Grade: 21

Performs work corresponding to the activities within the Division of Public Health Licensing Services, Bureau of Child Care Facilities Licensing. Assists with or determines the issuing of licenses to licensed facilities and providers, maintaining current licenses by ensuring compliance with all applicable regulations. Conducts initial and annual recertification/compliance inspections of child care facilities regulated by the Department to determine compliance with all applicable regulations.

Review of quality systems by tracking documents, corrective actions, and other quality data. Conducts investigations of the operation of a licensed facility or provider upon receiving a complaint or of an unlicensed facility. Performing services that need regulation. Corresponds with the regulated community or with regulatory bodies, responds to technical questions from licensees, develops standards, participates in rule making, and conducts inspections.

Performs, assists or reviews detailed investigative or inspection reports, statements of deficiencies, and correspondence regarding changes in the status of a licensee’s license, or other types of legal orders.

Monitor and/or review quality systems assigned for specific discipline. Reviews quality systems by tracking documents, corrective actions, and other quality data. Setting up (includes travel and accommodations as applicable), participating in, and performing inspections/investigations of regulated facilities to determine compliance with federal regulations, statutes, rules, and internal procedures as directed. Prepare investigation reports.

Attend and participate in staff, advisory committee, and/or stakeholder organization meetings. Requests feedback from clients regarding services.

Provide technical assistance to providers and consumers.

Other duties as assigned as related to the position (typically 5% - 10%).

Knowledge of:

• Federal regulations
• Arizona Administrative Code and Arizona Revised Statutes related to licensed facilities and providers
• Good understanding of facility management and operational concepts
• Specialized procedures
• Performance Management (PM), and Continuous Quality Improvement (CQI) and Lean methodologies

Skill in:

• Review and reading/interpretation of professional literature and regulations
• Requires high level of oral and written communication, analytical review, interpersonal relationships, active listening, organizational, evaluation, repetition, education/training

Ability to:

• Change priorities as issues arise, problem solving (root cause)
• Work independently
• Perform reviews
• Analyze analytical data, reporting, and evaluation of analyst qualifications providing compliance data
• Support a diverse multi-cultural workforce that reflects the community, promotes equal opportunity at all levels of public employment, and creates an inclusive work environment that enables all individuals to perform to their fullest potential free from discrimination

Bachelor's Degree in related field and 1+ year experience as a surveyor/compliance officer and completion of the CLEAR-Basic National Certified Investigator and Inspector Training or 1+ year experience as a surveyor/compliance officer and 2 years experience in a licensed or regulated setting.

Driver's License. Must possess a valid level one fingerprint clearance card issues pursuant to A.R.S. §36-113.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

The State of Arizona provides an excellent comprehensive benefits package including:

• Affordable medical and dental insurance plans
• Paid…