Assistant Stylist

Overview

The Assistant Stylist is responsible for engaging with guests, consulting on their hair care needs, recommending products and services, and providing quality professional services with an emphasis on the guest’s total look. The role is temporary, designed to prepare talent for a stylist position, with mentoring by an Elite or Master Stylist during the first months and increasing responsibilities thereafter.

• Deliver exceptional guest service and contribute to meeting or exceeding store goals related to retail and service sales, guest loyalty, and retail shrink.
• Support mentor Stylist in meeting sales and productivity goals for hair services and haircare products through:
  • Add‑on recommendations
  • Shampoo and treatment process
  • Blowouts and styling
  • Global and retouch color applications
  • Assisting with foils
  • Cleaning/sanitation and organizing duties
  • Pre‑booking
  • Retail recommendations
• After month three, perform hair services including hair design, haircuts, color, texture, hair treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, brow services, and ear piercing where applicable.
• Perform product demonstrations with guests to drive sales and enhance the guest experience.
• Support execution of in‑store events, promotions, and marketing initiatives that deliver an unrivaled guest experience.
• Stay informed regarding new and existing industry trends, products, and services, and be knowledgeable about their ingredients and benefits.
• Maintain prompt, regular attendance.

• Develop guest relationships through consultations and appropriate recommendations.
• Serve all guests, including walk‑in guests, in a timely and efficient manner under the mentorship of another stylist.
• Collaborate with skin therapists and the retail team to provide a total‑store, well‑rounded guest experience.
• Establish professional peer and brand partner relationships that foster collaboration for exceptional guest service.
• Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests in the salon and sales floor.

• Be knowledgeable of and ensure compliance with Ulta Beauty’s policies, procedures, and standards.
• Follow all safety, sanitation, and infection control procedures before, during, and after services; always ensure compliance with state board guidelines.
• Follow established service protocols to ensure a consistent and exceptional guest experience.
• Utilize appropriate booking and clientele systems to book guests for return services and events.
• Communicate any supply needs to the Experience Manager to ensure guest readiness.
• Maintain outstanding store operational standards, including cleanliness of salon, sales floor, restrooms, backroom, break area, and any additional assigned area.
• Attend mandatory trainings and meetings for continuous professional development.
• Adhere to the Ulta Beauty dress code.
• Protect company assets by following loss prevention best practices and providing exceptional guest service.
• Execute other operational tasks as directed.

• Cosmetology license

• Basic understanding of latest salon techniques for performing haircutting, hair color, lightening, styling, texture, treatment, extensions, makeup, brow services, and ear piercing where applicable, and/or aptitude to develop skills in all service categories.
• Basic understanding of equipment and chemicals needed to perform technical work.
• Basic understanding to demonstrate, recommend, and sell pro hair care and makeup products.
• Developed communication skills.
• Ability to work independently and as part of a team.
• Ability to build and maintain strong customer relationships and clientele.

• Work a flexible schedule to include days, evenings, weekends, and holidays.

• Frequent mobility during shift.
• Frequent bending, reaching, and twisting.
• Continuous lifting and/or moving up to 10 lbs. during shift.
• Ability to stand for long periods of time during shift.
• Continuous coordination and manipulation of objects during shift.
• Frequent use of a computer, telephonic devices, and related office and…