Client Relations Specialist; Receptionist; Cave Creek: Dove Valley Animal Hospital

Job Summary

The Client Relationship Specialist works in the front lobby and provides the first impression for clients by providing WOW client service.

• None

• Welcomes patients and clients to the hospital by greeting patients and clients in person and on the telephone and answering inquiries or referring questions to other staff members
• Update patient records
• Process payments
• Retrieve prescriptions
• Assist clients with pet supply and grooming purchases
• Maintains front lobby area in a clean, neat, and orderly condition

• A calm, compassionate, and reassuring demeanor with the ability to deal with the public and assist distraught clients
• Basic office skills such as typing, filing, and professional phone etiquette
• Good organization skills

• Prolonged periods sitting at a desk, reading and working on a computer
• Must be able to lift up to 40 pounds at a time
• Walking, sitting, squatting, pushing, pulling, using hands and fingers
• Assist in animal restraint or helping animals on/off scale

4–day work week, ability to work some Saturdays