Program Assistant

Community Bridges, Inc. (CBI) is an integrated behavioral healthcare agency offering a variety of different programs throughout Arizona. CBI provides residential, outpatient, inpatient, patient‑centered medical homes, medication‑assisted treatment, and crisis services to individuals experiencing crisis, opioid use disorder, homelessness, and mental illness.

The Program Assistant is responsible for reviewing and verifying program participant records, ensuring the quality and integrity of the data, and creating queries and reports. The Program Assistant will aid CBI programs and ensure data entry is accurate and thorough so that the various programs are meeting program requirements. The Program Assistant will prepare and provide necessary training to ensure CBI Outreach and Housing Navigators obtain a deep understanding of the Electronic Health Record (EHR) and alternative data systems and data quality.

The Program Assistant will understand community set data standards and will work with Program Managers and Supervisors to develop program‑specific data collection in the EHR and other database system(s) to ensure each program has an efficient way of providing funders with information required for reporting.

• High‑school Diploma or GED required. Associate's Degree or higher in a field related to behavioral health preferred.
• 1‑3 years of experience working with EMR and other database systems preferred.
• 1 or more years of clerical and/or administrative experience is preferred.
• Minimum of one (1) year of recovery from substance use and/or mental health disorders preferred.
• Valid identification required.
• Behavioral Health Technician (BHT) in accordance with A.A.C. R9‑10‑101.33 and CBI Clinical Policies and Procedures preferred.
• Certified to complete the Service Prioritization Decision Assistance Tool (SPDAT) preferred.
• Peer Certification preferred (if applicable).

• Generous PTO accrual (5 weeks)!
• Medical, Dental, Vision, Disability, Life, Supplemental plans
• Hospital indemnity / Critical Illness
• Pet Insurance
• Dependent Care Savings, Health Care Savings
• 401(k) with employer match – 100% vested upon enrollment
• Wellness programs
• Tuition Reimbursement and Scholarship Programs, incentives, and more!
• Competitive pay rates

CBI is growing and expanding our services. We have experienced tremendous growth during this time and have been recognized by the Phoenix Business Journal as one of the top ten healthiest mid‑size employers in the Valley for the past four years.

Our staff experience tremendous professional growth through ongoing training and support. Our team is supported by strong and competent leadership.

We are looking for driven and compassionate individuals that thrive in an upbeat and safe working environment. We dedicate a lot of thought and effort to work‑life balance as well as a competitive compensation structure.

Our 26 locations are state‑of‑the‑art facilities that provide top‑notch integrated care. We adhere to a “no wrong door” treatment approach that allows our staff to dramatically improve the quality of life for the patients in their care.

CBI treats patients from all different walks of life and believes in maintaining the dignity of human life. Recovery is possible!