Residential Program Mgr

Arizona Department of Health Services

The Arizona Department of Health Services promotes, protects, and improves the health and wellness of Arizona's Children, adults, and communities. We strive to set the standard for personal and community health through direct care, science, public policy, and leadership.

501 N 24th St, Phoenix, AZ 85008

Salary: $ Hourly
Work Options:
In-Hospital Setting
Requisition Closing Date:
Open Until Filled

Are you passionate about driving change and empowering communities? AZDHS is seeking a dynamic Residential Program Specialist 1 to work at The Arizona Community Protection & Treatment Center (ACPTC) to provide direct care, and ensure the safety, custody, and supervision of its residents. This role operates in a twenty four hour, seven days a week controlled residential facility. Join a mission-driven team committed to addressing workforce needs and strengthening the Arizona Community Protection & Treatment Center.

• To Promote, protect, and improve the health and wellness of individuals and communities in Arizona.
• A culture of collaboration, innovation, and impact.
• Career development opportunities to help you grow.

• Work full-time, 40 hours a week on-site.
• Manage and direct up to 20 staff - includes assigning staff, scheduling, and establishing priorities.
• Attend and conduct meetings, which include providing input, guiding discussions, and decision making.
• Communicate with staff, residents, family members, agency officials and other representatives.
• Oversee inventory management by ordering and tracking supplies.
• Conduct inspections of work areas for safety, cleanliness, and security.
• Coordinate necessary repairs or address environmental concerns.
• Utilize Non-Violent Crisis Intervention (NVCI) techniques, implement crisis intervention and behavior management procedures when a resident is violent, suicidal, or has behavior difficulties.

• Manage others who report to you through leadership techniques.
• Manage operations as it pertains to the area.
• Perform crisis management and conflict resolution.
• Monitor behaviors of residents and can provide direct care for daily living activities.
• Write and submit reports and maintain investigation procedures.
• Communicate successfully in written and verbal format and take direction orally or in written form.

Required Qualifications:

• Valid Driver’s License
• Must be able to obtain and maintain CPR and NVCI Certification (Training provided and required)
• Possess a valid Level One Fingerprint Clearance Card or apply for one within seven (7) working days after beginning employment
• Attend required training at start of employment

Preferred Qualifications:

• Be able to make decisions, solve problems using judgement skills.
• Be able to manage the population and security.
• Be able to document and proficiently keep records for the area.
• Be able to apply regulations governing high security risk residents.
• Be able to work with sexually violent persons and residents with mental health issues.

• Comprehensive medical, dental, and life insurance options
• Supportive retirement plan through Arizona State Retirement System (ASRS)
• 10 paid holidays and generous vacation/sick leave
• Up to 12 weeks of paid parental leave (pilot program)
• Tuition reimbursement, wellness plans, and professional development

Take the next step in your career and join a team that’s transforming lives across Arizona.
Apply today and be part of something extraordinary!

For questions, reach out to Jesse Cruz-Lopez at -

• Applications are reviewed on a rolling basis—apply early to ensure consideration!
• Travel within Arizona may be required for this role.