Patient Care Coordinator

Description We are looking for a highly organized and detail-oriented Patient Care Coordinator to join our team on a contract basis in Phoenix, Arizona. In this role, you will handle administrative tasks related to insurance verification, payment processing, and patient support. Your ability to navigate complex insurance policies and financial processes will be crucial to ensuring smooth operations and positive patient experiences.

Responsibilities:

- Accurately document insurance verification details, including deductibles, copayments, coinsurance, and policy limitations within the organization's system.

- Calculate payment amounts using basic mathematical skills to ensure accuracy in financial transactions.

- Process financial payments and manage related requests efficiently and professionally.

- Address and resolve complex insurance denials while maintaining a clear understanding of payer policies.

- Utilize intermediate to advanced computer skills to manage administrative tasks and patient information.

- Communicate effectively with patients, insurance providers, and team members to facilitate smooth coordination.

- Verify insurance coverage and benefits, ensuring compliance with organizational and payer requirements.

- Support the photocopying and scanning of documents for accurate record-keeping and accessibility.

- Collaborate with offshore teams or external providers as needed to streamline processes.

- Maintain detailed knowledge of insurance policies, procedures, and medical terminology to perform duties effectively. Requirements - Strong understanding of insurance policies, coverage, and procedures.

- Familiarity with medical terminology and its application in administrative tasks.

- Proven experience in processing financial payments and managing related requests.

- Ability to handle complex insurance denials and resolve issues promptly.

- Proficiency in intermediate to advanced computer skills, including relevant software.

- Skilled in basic mathematics for accurate payment calculations.

- Effective communication and organizational abilities to manage patient interactions and documentation.

- Experience in working with TRICARE or other specialized insurance plans is preferred. Talent Match®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ()  and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit  for more information.

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