PT Medical Test Scheduler

Minimum Qualifications

• 1-2 years of test scheduling experience or related experience.
• Must be able to communicate effectively with physicians, patients, and the public and be capable of establishing good working relationships with both internal and external customers.

• Knowledge of insurance plans.

• Schedules tests for the patient within the designated practice management program or at outside facilities based on insurance, patient preference, physician preference, and/or location.
• Gathers pertinent information from insurance carriers, physicians, and patient charts to determine the patient’s financial obligation for services.
• Calls patients to schedule tests within the required time as designated by policies and procedures.
• Provides ongoing communication with patients regarding pre-certification, authorization, financial counseling, and scheduling process.
• Responds to patient questions and complaints as required, resolving problems and maintaining high patient satisfaction levels.
• Communicates clinical instructions needed for appointments/procedures.
• Inputs required data to include referrals and coded notes.
• Accurately updates patient information in the practice management system and EMR as well as any changes or additions to the schedule; performs all required documentation of work completed.
• Initiates authorization for the test within the required time as designated by policies and procedures.

The Center for Orthopedic Research and Education (CORE Institute) has been ranked as the #1 Orthopedic Practice, #1 Healthiest Healthcare Employer, #3 Best Healthcare Workplace Culture, and Winner in Best Places to Work.

Entry level

Full-time

Health Care Provider

Industry: Hospitals and Health Care