Medical Assistant Position in Phoenix- Primary Care​/Integrated Care; 49th St​/McDowell

Position

Medical Assistant – McDowell Health Center, Phoenix, AZ. Full‑time, day shift.

• Provides ongoing services as a medical assistant to patients in need of medical services.
• Prepares patients for examinations, takes medical histories, assists the physician during the examination, explains medical procedures to patients.
• Coordinates client information with behavioral health and other specialty care offices.
• Follows up on pharmacy, clients, staff, and other parties’ phone calls and coordinates a response based on the consult with the medical staff.
• Maintains appropriate knowledge, skill, and coordination of services for this position.
• Answers phones, schedules appointments, greets patients, and may create correspondence. May assume any or all of the general clerical duties within the office.
• Follows up promptly on client requests via phone or letter at the direction of medical practitioners, coordinating with involved parties on behalf of the client.
• Updates patient files, schedules medical tests, and arranges for hospital admissions.
• Follows up on missed medical appointments to re‑engage patients.
• Seeks appropriate clinical supervision to ensure the provision of effective supportive services.
• Establishes appropriate patient documentation, applications, and forms that conform to agency guidelines, audit tools, and state licensing regulations.
• Completes client documentation within the established guidelines, including completion of progress notes on the date of service and submission of medical intake paperwork.

• Medical Assistant diploma and/or certificate required.
• EMR experience:
  Next Gen preferred.
• Excellent communication skills.
• Excellent interpersonal skills, both in person and by phone, with high professionalism.
• Must have a valid Arizona Fingerprint Clearance card or apply for one within 7 working days of assuming the role.
• Must pass a drug screen and TB test.
• Non‑driving position performed at a single location; no travel required.
• Minimum age 18 years.
• Bilingual in Spanish is a plus.

• Multiple medical plans, including a no‑premium plan for employees and families.
• Multiple dental plans, including orthodontia.
• Financial well‑being: 401(k) with company match, interest‑free medical line of credit, financial education, planning, and support.
• 4 weeks paid time off in the first year.
• Floating holiday each calendar year.
• 9 paid holidays.
• Wellness program.
• Pet insurance.
• Group life and disability insurance.
• Employee Assistance Program for the whole family.
• Personal and family mental and physical health access.
• Professional growth and development, including scholarships, clinical supervision, and CEUs.
• Tuition discounts with GCU and the University of Phoenix.
• Employee perks and discounts, such as gym memberships, car rentals, flights, hotels, and movies.