Healthcare Compliance Officer Supervisor - Bureau of Medical Facilities Licensing

Job Title

Healthcare Compliance Officer Supervisor - Bureau of Medical Facilities Licensing

DEPT OF HEALTH SERVICES

The Arizona Department of Health Services promotes and protects the health of Arizona’s children and adults. Our mission is to promote, protect, and improve the health and wellness of individuals and communities in Arizona. We strive to set the standard for personal and community health through direct care, science, public policy, and leadership. ADHS promotes alternative work schedules, flexible hours. We have positions that can fit any stage in your career, from entry to senior level.

We offer a robust benefit package, including the ADHS Student Loan Assistance Program, where eligible employees can receive up to $300 per month for their outstanding student loans. Come check us out and see how you can make a difference in the lives of all Arizonans.

Address

150 N. 18th Ave

Phoenix, AZ 85007

Salary: $77,000

Grade: 23

Make a lasting impact on public health by leading a team responsible for licensing and regulating health care facilities across the state. This management position oversees regulatory operations, including licensing, inspections, investigations, compliance monitoring, and quality assurance, while ensuring consistent application of state and federal requirements. The incumbent provides leadership to professional staff, drives continuous process improvement, develops regulatory solutions, and fosters collaborative relationships with providers, consumers, and partner agencies to promote safe, compliant, and high-quality health care services.

• Manage and supervise staff by assigning work, setting priorities, hiring, coaching, evaluating performance, approving leave, and addressing employee relations and disciplinary matters.
• Oversee licensing activities for regulated health care facilities and providers by reviewing applications, issuing licenses, and ensuring ongoing compliance with applicable state and federal laws, regulations, and standards.
• Conduct or oversee initial, annual, recertification, complaint, and compliance inspections to evaluate adherence to licensing and certification requirements.
• Conduct or oversee investigations of licensed facilities in response to complaints and unlicensed entities suspected of providing regulated services.
• Review and approve inspection reports, investigative findings, statements of deficiencies, licensing actions, legal correspondence, and other regulatory documentation.
• Serve as a technical resource by interpreting regulations, responding to inquiries from providers and stakeholders, providing technical assistance, developing standards, and participating in rule making activities.
• Lead or participate in staff, advisory committee, and stakeholder meetings to support program initiatives and regulatory objectives.
• Develop and oversee training programs for new employees, create training materials, and deliver presentations to internal and external stakeholders.
• Monitor quality assurance activities by reviewing documentation, corrective actions, quality data, and performance metrics. Develop reports, dashboards, templates, and other tools to support program operations and continuous improvement.
• Perform other duties as assigned.

Knowledge Of:

• Federal regulations
• Arizona Administrative Code and Arizona Revised Statutes related to licensed facilities and providers

Good understanding of facility management and operational concepts

• Specialized procedures
• Performance Management (PM), and Continuous Quality Improvement (CQI) and Lean methodologies

Skill In:

• Review and reading/interpretation of professional literature and regulations

Requires high level of oral and written communication, analytical review, interpersonal relationships, active listening, organizational, evaluation, repetition, education/training

Ability To:

• Change priorities as issues arise, problem solving (root cause)
• Work independently
• Perform reviews
• Analyze analytical data, reporting, and evaluation of analyst qualifications providing compliance data

• Support a diverse multi-cultural workforce that reflects…