Case Manager

Job Details

Job Location:

Phoenix, AZ 85016
Salary Range: $20.00 - $25.00 Hourly
Job Shift: Day

Aliya Health Group is a nationwide network of addiction treatment centers known for diverse, evidence-based programs for substance use disorders and co-occurring mental health disorders. With a highly personalized clinical approach to treatment and a full continuum of care, we provide clients with the tools needed to build a life in recovery that’s enjoyable, fulfilling, and hopeful. Our nationally accredited treatment centers include Vogue Recovery Center, Footprints to Recovery, Royal Life Centers, and South Coast Behavioral Health.

Case Manager | Vogue Recovery AZ | Full-Time

Monday
- Thursday 1:00pm - 11:30pm or Saturday
- Monday 9:00am - 10:30pm

• Monitor and document client progress throughout the course of treatment
• Engage with clients upon admission and maintain consistent support through discharge
• Provide individualized support under the direction of the primary therapist and clinical team
• Identify client needs and communicate pertinent information to the treatment team
• Assist clients with:
  • Financial responsibilities (e.g., bill payments)
  • Family coordination and communication
  • Educational and vocational concerns
  • Legal appointments and court dates
  • Referrals to sober living, outpatient, or step-down programs
  • Housing, transportation planning, and employment resources
• Conduct weekly check-ins with IOP clients to assess progress and identify needs
• Schedule and coordinate IOP-related services including therapy, medical, psychiatric, and ancillary appointments
• Maintain communication with IOP providers to ensure client participation and progress
• Support clients transitioning into or out of IOP care, including warm handoffs to new providers
• Work with residential clients to address ongoing outside needs (appointments, court dates, family issues, schooling, etc.)
• Coordinate and track all residential client appointments; ensure appropriate staff are informed
• Assist with discharge planning in collaboration with the clinical team
• Provide case management for overflow detox clients as assigned
• Conduct initial needs assessments for detox clients and coordinate immediate services (e.g., medical follow-up, family communication)
• Ensure detox clients receive appropriate information and referrals as they transition into the next level of care
• Coordinate and manage all case management services for each client, ensuring consistency and follow-through
• Maintain timely and accurate documentation of all case management interactions
• Participate in weekly clinical team meetings and receive oversight from the Clinical Director
• Facilitate psycho-educational groups as needed
• Primarily responsible for the processes related to the pre-admission, intake, and admission of new clients
• Will be available as needed to retrieve new clients from airport and provide intake
• Will design and improve quality assurance, patient experience, and performance measures
• Will coordinate with families of patients to arrange for supplies, funds, or resources for clients
• Will provide support for families of patients in the form of advice, resources, and referrals

• HS Diploma
• A valid driver’s license and a clean driving record
• Fingerprint Clearance Card
• Strong interpersonal skills
• Case Management experience
• Knowledge of all Microsoft office suites including, but not limited to:
  Word, Excel, PowerPoint, Outlook etc.
• Versed in the use of Electronic Medical Records
• Clinical knowledge pertaining to substance use disorders

• Experience and knowledge in the field of Substance Use Disorders
• Possess or in process of attaining CADC/LCADC
• Versatility, flexibility, and willingness to work with constantly changing priorities