Medical Assistant

COMPANY OVERVIEW:

Spectrum Medical Care Center is dedicated to providing best-in-class primary and specialty healthcare to LGBTQ+ individuals and those living with HIV/AIDS in Arizona. At Spectrum Medical, we aim to create an inclusive and stigma-free environment for everyone. We encourage patients to “feel good here” by tailoring healthcare to their unique needs. Our services include primary care, gender-affirming care, and HIV and STI testing and treatment.

• Patients First, always
• Learn it. Own it. Do it
• One Team, One Community
• Relentless Improvement, Courageous Joy
• Pride in Every Person

The Medical Assistant plays an essential role in supporting the clinical team by providing direct patient care and administrative support. This position ensures a smooth and efficient patient experience by assisting providers during examinations, managing clinical documentation, and maintaining a safe and organized care environment.

Medical Assistants are expected to:

• Act as a liaison between the patient and the healthcare providers.
• Verify patient information by interviewing patients, recording medical history in the EMR system, and confirming the purpose of the visit.
• Prepare patients for examination by performing preliminary physical tests, such as taking blood pressure, weight, and temperature, and documenting findings.
• Administer injections and vaccines to patients.
• Assist providers with pap smear examinations.
• Perform electrocardiograms (EKG), Quanta Flo testing (for peripheral vascular disease), and Spirometry testing (to assess lung capacity).
• Perform ear lavages, urinalysis, pregnancy tests, and glucose finger sticks.
• Conduct testing for sexually transmitted infections (Gonorrhea, Chlamydia, Syphilis, Hepatitis C, and HIV rapid tests).
• Demonstrate teamwork by providing support and coverage as needed.

• Complete prior authorizations (Pharmacy and Medical) and facilitate referrals as ordered by the provider.
• Interact with pharmacies regarding patient concerns, medication issues, and refills.
• Navigate the EMR system by addressing telephone encounters, documents, and referrals according to protocols and time frames.
• Answer messages and tasks promptly; address prescriptions as ordered by providers.
• Secure patient information and maintain patient confidentiality by safeguarding medical records.
• Schedule follow-up appointments and assist with patient inquiries before and after appointments.
• Adhere to professional standards, policies, and procedures, including federal, state, and local requirements.
• Maintain a clean and organized work environment and always uphold professionalism.
• All duties and requirements must be performed consistently with Spectrum Medical Care Center’s performance standards.

High school diploma or equivalent.

Previous experience in a similar role;
Primary Care experience preferred.

• Experience with EMR programs.
• Experience working with LGBTQ+ communities, people living with HIV, or other underserved populations strongly preferred.

• Valid Driver’s License. (required)
• Medical Assistant diploma or certificate.(preferred)
• Must be able to obtain an Arizona Fingerprint Clearance Card during background check process. (Required)

• Ability to work evenings and weekends as required.
• Strong communication skills; comfortable engaging diverse groups and individuals.
• Understanding of basic STI and HIV terminology and sexual health language.
• Demonstrated cultural competency and commitment to reducing stigma.
• Strong communication skills, cultural competence and a non-judgmental attitude, treating all patients with respect and dignity, regardless of background or identity.
• Able to comply with HIPAA Regulations and maintain patient confidentiality.
• Bilingual (Spanish/English) preferred but not required.

• Salary Range $22per hour - $24per hour
• Comprehensive medical, dental, and vision insurance, eligible on the first day of the month following your start date.
• Company-Paid Life Insurance…