Billing Account Representative

Qualifications

• 1+ years of billing, accounting or general office experience required.
• Transportation industry experience preferred.
• Proficient in Excel.
• Ability to run and maintain query and SQL reports.
• Excellent organizational skills.
• Ability to read contracts.
• Ability to work effectively in a team environment.
• High School Diploma or GED required.
• Associates degree preferred.

Our Benefits Package includes 401k, Medical, Dental, Vision, Disability, Supplemental and Life Insurance, as well as pet insurance. We also offer an Employee Stock Purchase plan, paid training, wellness programs, Flexible Spending Account, Tuition Assistance Programs (subject to change), Military Leave, and discounts with our vendors. Volunteer opportunities to support our local communities — we have established partnerships with organizations such as Children s Miracle Network and Habitat for Humanity that allow us to give back.

Training, Development & Growth Opportunities — our goal is to provide a supportive environment that promotes growth and advancement. We invest the time to ensure our employees receive the best training, along with all the tools and resources to thrive. Diversity, Equity and Inclusion — a diverse workforce allows us to achieve a dynamic business advantage where we can openly collaborate, bringing new ideas to the table that contribute to innovative and effective solutions.

Everyone at Swift has a voice and your opinion matters.

Swift Transportation has been an industry leader for many years with a profound history dating back to the 1960s. Swift is the largest truckload carrier in America with various locations throughout the nation that allow our drivers, shop employees, and office staff to cultivate strong connections. We are a company that is passionate about continual learning and improvement, which in turn allows for a diverse amount of advancement and growth opportunities.

We place a strong emphasis on culture because we believe it is a key contributor to achieving overall results here at Swift.

What you will do:

• Accurately and efficiently rate and bill customers in accordance with specifications by fully understanding all Billing and Electronic Data Interchange (EDI).
• Perform correct billing practices in a timely manner.
• Balance multiple accounts with various customer requirements.
• Complete and update account instructions and provide back up on accounts as assigned.
• Verify and confirm rates and applicable surcharges in accordance with customer contracts.
• Make changes and communicate rating concerns to sales, pricing or contract administration as necessary.
• Validate billings as well as  bill to  and  shipper  codes on a daily basis by reviewing edit reports and making necessary corrections.
• Monitor orders and place on hold as appropriate based on customer specifications.
• Research and resolve order concerns within billing standards according to hold reason.
• Review and request updates shipper billing profiles for event capturing flags (billable or not) based on customer contracts.
• Review and request updates shipper billing repository to include patterns per customer requirements.
• Enter line-haul rates for all line-haul addendums noted by Customer Service Representatives (CSR) or for specific  print-only  lanes as dictated by contract requirements.
• Review and reprocess invoices (void and re-bill), as necessary, to ensure discrepancies are resolved in a timely manner and take proactive measures to avoid future occurrences.
• Update management with billing queue status and recommend ideas to streamline existing processes within several controllable billing queues and communicate to internal departments on non-controllable queues.
• Maintain a positive work atmosphere by acting and communicating in a manner which facilitates the success of business operations in order to meet company demands and expectations.
• Proactively work to assist others in achieving the organization's objectives.

The Company is an equal employment opportunity employer. The Company s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.

Candidates must be authorized to work in the U.S. The Company does not sponsor employment visas.