Shipping ​/ Receiving Administrator

Why Us?

With a mantra of Empowering Human Potential, Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs and unsurpassed customer service. Hanger's Patient Care segment is the largest owner and operator of O&P patient care clinics nationwide. Through its Products & Services segment, Hanger distributes branded and private label O&P devices, products and components, and provides rehabilitative solutions to the broader market.

With 160 years of clinical excellence and innovation, Hanger's vision is to lead the orthotic and prosthetic markets by providing superior patient care, outcomes, services and value. Collectively, Hanger employees touch thousands of lives each day, helping people achieve new levels of mobility and freedom.

Provide the highest level of customer service to patients, fellow employees and referral sources through the coordination and administration of supply receiving, distribution and inventory activities. Ensure that billing for all services from vendors is accurate, timely and fully documented.

• Provide the highest level of customer service is provided to patients, fellow employees and referral sources.
• Order all supplies as requested by Practitioners in a timely, professional manner in accordance with corporate guidelines.
• Receive, unpack, and distribute incoming shipments.
• Notify front office staff when received items are ready for fitting.
• Package and ship items necessary for efficient practice functions.
• Code and approve vendor invoices for payment.
• Maintain petty cash account per corporate guidelines.
• Maintain stockroom for efficient practice operations.
• Coordinate inventory process.
• Ensure the privacy and security of protected health information per HIPAA requirements
• Assist with quality assurance to ensure patient satisfaction with PCC services as necessary.
• Comply with the system of internal controls to ensure proper handling of supplies, vendor payments, petty cash and other items including billing system data entry and bank deposits.
• May receive, sort and distribute mail appropriately and in a timely manner.
• May compile and code A/P invoices per guidelines for approval.
• Perform other duties or special projects as assigned.

• Strong interpersonal, oral (including telephone) and written communication skills.
• Excellent organizational skills and the ability to manage multiple tasks.
• Proficiency with basic math and accounting skills
• Understanding of orthotics and prosthetic supplies and terminology
• Understanding of purchasing practices and principals
• Ability to take initiative and work independently
• Ability to work with handicapped individuals.
• Complete understanding of general office duties.
• Proficient computer skills including Windows based office technologies (ex. Word, Excel), e-mail and automated billing systems.
• Ability to use all necessary office equipment, facsimile machines, calculator, postage machine, copiers, etc.

• High school diploma or equivalent combination of education and experience required.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand, walk sit, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch or crawl.

The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities…