Scheduler, Healthcare

• Location 9520 West Palm Lane,Suite 150-A,Phoenix, AZ, 85037,United States
• Other Compensation Profit Sharing
• Job Category Scheduling, Customer Service, Office Coordinator
• Industry Primary Physician, Cardiology, Hospital
• Employee Type Full Time-Non-Exempt
• Required Degree High school
• Manage Others No

• Answer the telephone by the third ring, triage messages and distribute with appropriate documentation.
• Maintain a high level of accuracy in appointment scheduling.
• Maintain thorough and accurate documentation in charts for all correspondence involving patient care.
• Check-in patients, obtaining personal medical and financial information, informing back office of patient arrivals and visit needs.
• Collect co-pays at check-in, processing credit card payments and processing batch detail and settlement daily.
• Monitor the flow of patients and waiting times, informing patients of delays or emergencies that may keep them waiting.
• Check out patients, obtaining payment and scheduling new appointments as indicated by the physician orders.
• Input all patient data and keep up to date information on all patients.
• Reschedule physician schedules as requested by practice manager/team leader.
• Complete Patient Prompt Remind and callbacks daily reminding patients of upcoming appointments. Notify technicians of daily start times.
• Review schedules daily for corrections or gaps and ensure changes are made.
• Check messages regularly throughout the day. Messages should be accurate and thorough for physicians to review and assess.
• Orders should be worked daily, both past due and future.
• Inform team leader of needed office supplies.
• Keep workstation and waiting room organized and clean. I.E., magazines, windows, desktops.
• Travel to various Practice locations as needed for coverage.
• Other duties as assigned.

Dress Code: Black Scrubs or Business Casual / Close toe shoes

• High School Diploma or G.E.D
• Minimum 2- years medical practice experience preferred
• Cardiology experience preferred
• Working knowledge with computers
• Excellent verbal and written communication
• Excellent organizational skills
• Knowledge of HIPAA rules & regulations.
• Knowledge of diagnostic testing and procedures, preferred.
• Excellent verbal and writing communication skills.
• Knowledge of basic mathematics.
• Proficiency in Microsoft Office, Word, Internet.

• Maintain patient confidentiality as governed by the Health Information Portability and Accountability Act (HIPAA).
• Answer the telephone by the third ring, triage messages and distribute with appropriate documentation.
• Maintain a high level of accuracy in appointment scheduling.
• Maintain thorough and accurate documentation in charts for all correspondence involving patient care.
• Check-in patients, obtaining personal medical and financial information, informing back office of patient arrivals and visit needs.
• Collect co-pays at check-in, processing credit card payments and processing batch detail and settlement daily.
• Monitor the flow of patients and waiting times, informing patients of delays or emergencies that may keep them waiting.
• Check out patients, obtaining payment and scheduling new appointments as indicated by the physician orders.
• Input all patient data and keep up to date information on all patients.
• Reschedule physician schedules as requested by practice manager/team leader.
• Complete Patient Prompt Remind and callbacks daily reminding patients of upcoming appointments. Notify technicians of daily start times.
• Review schedules daily for corrections or gaps and ensure changes are made.
• Check messages regularly throughout the day. Messages should be accurate and thorough for physicians to review and assess.
• Orders should be worked daily, both past due and future.
• Inform team leader of needed office supplies.