Healthcare Compliance Officer Supervisor - Bureau of Medical Facilities Licensing

DEPT OF HEALTH SERVICES

The Arizona Department of Health Services promotes and protects the health of Arizona’s children and adults. Our mission is to promote, protect, and improve the health and wellness of individuals and communities in Arizona. We strive to set the standard for personal and community health through direct care, science, public policy, and leadership. ADHS promotes alternative work schedules, flexible hours. We have positions that can fit any stage in your career, from entry to senior level.

We offer a robust benefit package, including the ADHS Student Loan Assistance Program, where eligible employees can receive up to $300 per month for their outstanding student loans. Come check us out and see how you can make a difference in the lives of all Arizonans.

150 N. 18th Ave
Phoenix, AZ 85007

Make a lasting impact on publichealth by leadinga team responsible for licensing and regulating
health care facilities across thestate. This management position oversees regulatory operations,
including licensing, inspections, investigations, compliance monitoring,and quality assurance,
while ensuring consistent application of stateand federal requirements. The incumbent
provides leadership to professional staff, drives continuous process improvement,
develops regulatory solutions, and fosters collaborative relationships with providers, consumers,
and partner agencies to promote safe, compliant, and high-quality health care services.

Manage and supervise staff by assigning work, setting priorities, hiring, coaching,
evaluating performance, approving leave, and addressing employee relations and disciplinary
matters.

Oversee licensing activities for regulated healthcare facilities and providers by
reviewing applications, issuing licenses, and ensuring ongoing compliance with applicable state
and federal laws, regulations, and standards.

Conduct or oversee initial, annual, recertification, complaint, and compliance inspections to
evaluate adherence to licensing and certification requirements.

Conduct or oversee investigations of licensed facilities in response to complaints and unlicensed
entities suspected of providing regulated services.

Review and approve inspection reports, investigative findings, statements of deficiencies,
licensing actions, legal correspondence, and other regulatory documentation.

Serve as atechnical resource by interpreting regulations, responding to inquiries from providers
and stakeholders, providing technical assistance, developing standards, and participating in
rule making activities.

Lead or participate in staff, advisory committee, and stakeholder meetings to support program
initiatives and regulatory objectives.

Develop and oversee training programs fornew employees, create training materials, and deliver
presentations tointernal and external stakeholders.

Monitor quality assurance activities by reviewing documentation, corrective actions, quality
data, and performance metrics. Develop reports, dashboards, templates, and other tools to
support program operations and continuous improvement.

Perform other dutiesas assigned.

• Federal regulations
• Arizona Administrative Code and Arizona Revised Statutes related to licensed facilities and providers
• Good understanding of facility management and operational concepts
• Specialized procedures
• Performance Management (PM), and Continuous Quality Improvement (CQI) and Lean methodologies

• Review and reading/interpretation of professional literature and regulations
• Requires high level of oral and written communication, analytical review, interpersonal
  - relationships, active listening, organizational, evaluation, repetition, education/training

• Change priorities as issues arise, problem solving (root cause)
• Work independently
• Perform reviews
• Analyze analytical data, reporting, and evaluation of analyst qualifications providing
  compliance data
• Support a diverse multi-cultural workforce that reflects the community, promotes equal
  opportunity at all levels of public employment, and creates an inclusive work…