Hospital Transportation Specialist

DEPT OF HEALTH SERVICES

The Arizona Department of Health Services promotes and protects the health of Arizona’s children and adults. Our mission is to promote, protect, and improve the health and wellness of individuals and communities in Arizona. We strive to set the standard for personal and community health through direct care, science, public policy, and leadership. ADHS promotes alternative work schedules, flexible hours. We have positions that can fit any stage in your career, from entry to senior level.

We offer a robust benefit package, including the ADHS Student Loan Assistance Program, where eligible employees can receive up to $300 per month for their outstanding student loans. Come check us out and see how you can make a difference in the lives of all Arizonans.

Job Location:

Address: 501 N. 24th Street, Phoenix, AZ 85008

Salary: $19.9353

Grade: 17

The Transportation Hospital Specialist is responsible for facilitating the safe transportation and escorting of patients and residents of the Arizona State Hospital/ACPTC to and from medical and other appointments required during their course of treatment, as well as other tasks associated with the documentation. These transportation events also include certain legal appointments such as outside court dates, occasionally outside of the Phoenix metropolitan area.

The position also requires active participation in the retrieval of patients on conditional release to the community who must be returned to the hospital campus due to de‑compensation, as well as active participation in the retrieval of patients and residents attempting to leave the facility without authorization. Additionally, Transportation Specialists are required to provide additional support such as being present on units or common areas observing patients when there are gaps in the transportation schedule.

• Facilitate the safe transportation and escorting of patients and residents to and from medical and other appointments, following all established protocols to prevent or monitor AWOL/escape incidents.
• Inspect vehicles and equipment required to accomplish safe patient/resident movement, completing necessary documentation as required.
• Complete patient/resident trip authorizations and document any issues using the ASH Incident Report system as necessary.
• Conduct safe and efficient active participation in the retrieval of patients on conditional release who must be returned to the hospital campus due to de‑compensation, as well as retrieval of patients and residents attempting to leave the facility without authorization.
• Provide additional support such as being present on units or common areas observing patients when there are gaps in the transportation schedule.
• Deliver equipment and supplies to designated locations as needed and transport laboratory specimens following established procedures.
• Perform other duties as assigned related to the position (typically 5%-10%).

• Basic mental health principles, therapeutic interactions and boundaries, patient rights, infection prevention, and performance improvement processes.
• Basic computer operations and related hardware/software required for job requirements.
• Proper telephone and radio communication techniques.
• Motor vehicle laws, court etiquette, patient rights, emergency procedures.
• Performance Management (PM), Continuous Quality Improvement (CQI), Lean methodologies.
• Basic physical assessment, application and monitoring of staff performing security functions with the ability to assess individual performance using established procedures.
• Operation of required equipment and vehicles, including transport safety devices, regular and wheelchair vans, wheelchairs, radios, computer hardware, and other items that may be required by the job function.
• Written and verbal communication; patient de‑escalation techniques and general safety practices.
• Demonstrate flexibility in scheduling and adapt to frequent changes in assignment to meet the changing needs of a diverse population in a secure setting.
• Adapt to changes in patient condition/compliance while in a…