Acute PAS Representative

Patient Access Representative – Acute Care

We are seeking experienced Patient Access Representatives to support a large healthcare system through an upcoming operational transition. This role will be onsite in an acute care hospital setting and will support patient intake, registration, insurance verification, authorization-related workflows, financial counseling, and patient liability collection.

This is a great opportunity for candidates with hospital registration, emergency department registration, patient access, financial clearance, insurance verification, or front-end revenue cycle experience who are comfortable working in a fast-paced healthcare environment.

• Complete in-person patient intake and registration in a hospital-based setting.
• Verify patient demographics and accurately document information in the EHR.
• Review insurance eligibility, benefits, and payer requirements.
• Support authorization and notification workflows according to payer guidelines.
• Discuss patient financial responsibility, estimates, payment plans, and financial assistance options.
• Collect patient liability when appropriate.
• Maintain accurate documentation to support reimbursement and reduce denials.
• Provide a positive patient experience through strong communication and customer service.
• Work across service areas such as emergency department, inpatient, observation, obstetrics, surgery, imaging, and outpatient services.

• High school diploma or GED required.
• 1+ year of experience in patient access, patient registration, insurance verification, financial clearance, healthcare customer service, collections, or patient financial services.
• Strong communication, customer service, and multitasking skills.
• Comfortable working onsite in a high-volume hospital environment.
• Ability to work independently and collaboratively in a team setting.
• Strong computer skills, including EHR and common office software experience.

• Experience in acute care, ED registration, inpatient registration, or hospital patient access.
• Knowledge of medical terminology.
• Experience with Cerner/Oracle, Optum
  360, Next Gen, or MS4.