Slot Technical Supervisor

Sonora Quest Laboratories seeks a Technical Supervisor in our Blood Bank within Laboratory Services. In this Healthcare & Medical role, you will oversee daily operations, ensure regulatory compliance, validate new methods, and provide technical guidance to staff. You will lead quality improvement initiatives, optimize workflows, and collaborate with clinical teams to support patient care. Our collaborative, innovation-driven culture supports your professional growth with ongoing development, mentorship, and exposure to cutting-edge projects in a dynamic, high-impact environment.

Responsibilities

• Oversee daily technical operations of the blood bank to ensure safe, accurate, and timely testing and transfusion services.
• Supervise, schedule, and mentor blood bank technologists and technicians, providing technical guidance and performance feedback.
• Serve as the primary technical resource for complex serologic workups, antibody identification, and cross match problem resolution.
• Maintain and update blood bank policies and standard operating procedures in compliance with CLIA, CAP, AABB, FDA, and state regulations.
• Plan and execute instrument and method validation, verification, calibration, and maintenance activities.
• Administer quality control and quality assurance programs, including monitoring of key performance indicators and corrective actions.
• Prepare for and participate in regulatory and accreditation inspections and audits, ensuring continuous readiness.
• Manage blood product and reagent inventory, coordinating ordering, storage, utilization monitoring, and outdate minimization.
• Lead or support process improvement initiatives to improve efficiency, turnaround time, and patient safety.
• Coordinate staff training, onboarding, and ongoing competency assessments, fostering a culture of continuous learning.
• Collaborate with physicians, nurses, and pathologists to support transfusion decisions and address clinical inquiries.
• Work with information technology and LIS teams to optimize blood bank information systems, workflows, and data integrity.
• Respond effectively to urgent and emergent situations, including massive transfusion protocols and critical antibody investigations.

Required Skills

• Blood bank operations
• Transfusion medicine principles
• Supervisory and leadership skills
• Quality control and quality assurance
• Regulatory compliance (CLIA, CAP, AABB, FDA)
• Validation and verification of laboratory methods
• Inventory management for blood products and reagents
• Corrective action and root cause analysis
• Laboratory Information Systems (LIS)
• Data analysis and performance metrics
• Staff scheduling and workload balancing
• Training and competency assessment
• Process improvement/Lean principles
• Incident and error management
• Strong written and verbal communication
• Collaboration with nursing and physicians
• Proficiency with automated blood bank analyzers
• Specimen integrity and handling
• Documentation and reporting