Clinical Trainer - Medical Assistant

Join Valle del Sol in our commitment to providing quality, culturally sensitive integrated primary care and behavioral health services to adults, children, and adolescents in need. Valle del Sol offers a diverse work environment, competitive pay and benefits, and the opportunity for training and advancement.

The Clinical Trainer
- Medical Assistant is responsible for developing, coordinating, and delivering standardized onboarding, training, and competency validation for Medical Assistants across Valle del Sol. The position ensures Medical Assistants are prepared to perform assigned responsibilities safely, effectively, and consistently through hands‑on instruction, competency assessment, coaching, and standardized workflow education.

The Clinical Trainer
- Medical Assistant oversees competency development during the first 90 days of employment and provides ongoing education, refresher training, and remediation when workflow or performance gaps are identified. The position also supports implementation of new clinical workflows and may provide workflow training to providers and other medical staff to promote effective team‑based care and appropriate utilization of Medical Assistants.

• Lead standardized onboarding and training for newly hired Medical Assistants across Valle del Sol locations.
• Provide hands‑on instruction on Medical Assistant workflows, policies, procedures, documentation expectations, infection prevention practices, and organizational standards.
• Maintain structured onboarding plans, training schedules, competency checklists, job aids, workflow guides, and educational resources.
• Use observation, demonstration, return‑demonstration, and other appropriate methods to support skill development and competency validation.
• Coordinate training activities with Operations, Medical Leadership, Quality, Human Resources, and site leadership to promote consistent expectations across locations.

• Develop, maintain, and administer competency validation processes for Medical Assistant responsibilities in accordance with approved organizational workflows and standards.
• Validate required competencies before independent performance when applicable and conduct or coordinate competency assessments at designated intervals.
• Maintain structured competency expectations throughout the first 90 days of employment and partner with supervisors and medical leadership to evaluate new‑hire progress.
• Document competency completion, identified gaps, additional training, remediation activities, and outcomes.
• Escalate significant competency, scope‑of‑practice, workflow, or patient‑safety concerns to appropriate leadership.

• Train Medical Assistants on standardized organization‑wide clinical workflows and role expectations.
• Identify workflow variation between clinics and collaborate with operational and medical leadership to improve consistency.
• Support implementation and training when new workflows, programs, technologies, policies, procedures, or clinical processes are introduced.
• Provide workflow training to providers and other medical staff, as appropriate, to support team‑based care and effective utilization of Medical Assistants.

• Provide refresher training, targeted coaching, and retraining for existing Medical Assistants when education or competency gaps are identified.
• Develop individualized retraining plans when appropriate and conduct follow‑up observations to evaluate sustained improvement.
• Partner with supervisors, Medical Leadership, and Human Resources when performance concerns indicate a need for additional education or…