Mail Order Supervisor

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The Supervisor, Mail Order Pharmacy Distribution processes and dispenses or directly supports the processing and dispensing of Traditional and Over the Counter prescription orders to be mailed to patients' homes and handles complex and/or escalated issues. The Supervisor, Mail Order Pharmacy Distribution works within thorough, prescribed guidelines and procedures; uses independent judgment requiring analysis of variable factors to solve basic problems;

collaborates with management and top professionals/specialists in selection of methods, techniques, and analytical approach.

The Supervisor, Mail Order Pharmacy Distribution processes and dispenses or directly supports the processing and dispensing of Traditional and Over the Counter prescription orders to be mailed to patients' homes and handles complex and/or escalated issues. The Supervisor, Mail Order Pharmacy Distribution works within thorough, prescribed guidelines and procedures; uses independent judgment requiring analysis of variable factors to solve basic problems;

collaborates with management and top professionals/specialists in selection of methods, techniques, and analytical approach.

The Supervisor, Mail Order Pharmacy Distribution resolves problems related to drug interactions, dependencies, and department processes. Analyzes distribution and supports pharmacists and pharmacy technicians. Assists Pharmacists in medication preparation and dispensing directly or through program/process development. May contact physicians for prescriptions clarification and may enter prescription orders into pharmacy system. Complies with all Drug Enforcement Administration (DEA), Centers for Medicare & Medicaid Services (CMS), federal, state, and company regulations, policies, and procedures.

Decisions are typically related to schedule, plans and daily operations. Performs escalated or more complex work of a similar nature and supervises a group of typically support and technical associates; coordinates and provides day-to-day oversight to associates. Ensures consistency in execution across team. Holds team members accountable for following established policies.

• Requires National Certification, PTCB CphT
• 4 - 6 years of related experience
• Must have an active registration/license with the Board of Pharmacy in the appropriate state
• Must be passionate about contributing to an organization focused on continuously improving consumer experiences

• Bachelor's Degree
• Previous supervisory experience, 2 years minimum

40

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$59,300 - $80,900 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and…