Community Health Educator

Department:
Ivy Center for Family Wellness

Reports To:

Ivy Center for Family Wellness Manager

FLSA Status:
Non-Exempt

Community Health Educators (CHEs) support the delivery of culturally responsive, evidence-based health education, chronic disease prevention, participant engagement, outreach, and care coordination services for underserved individuals and families.

Community Health Educators support education programs, participant engagement, outreach, documentation, and community partnerships. All levels are cross‑trained, with increasing expectations for independent program delivery, leadership, mentoring, program ownership, and operational oversight.

• Deliver culturally appropriate health education and behavior change support.
• Support participant engagement, retention, and follow‑up.
• Assist participants in overcoming barriers to health and self‑management.

• Support education programs, workshops, and outreach activities.
• Prepare educational materials and resources.
• Participate in community outreach and recruitment efforts.

• Collect participant data and outcomes.
• Support quality improvement efforts and program evaluation activities.

• Entry‑level position focused on developing foundational skills in participant engagement, education delivery, documentation, and program operations while working under supervision.
• Assist with education program delivery and participant support activities.
• Support participant outreach, enrollment, scheduling, and follow‑up.
• Collect and document participant information and outcomes.
• Assist with preparation of educational materials and program resources.
• Participate in outreach events and community engagement activities.
• Support volunteers, interns, and program activities as directed.
• Complete required organizational and departmental training.
• Build competency across all program areas.

• High school diploma or GED required.
• Associate degree, bachelor’s degree in progress, or coursework in Public Health, Health Education, Nutrition, Community Health, Social Work, or a related field preferred.
• Experience in customer service, community outreach, education, volunteer programs, or healthcare preferred.
• Interest in chronic disease prevention and community health.
• Valid driver’s license and reliable transportation.

• Provides education services independently and assumes ownership of assigned program activities, participant cohorts, and outreach initiatives.
• Performs all Level 1 duties.
• Independently delivers education services and program activities.
• Facilitates individual and group education sessions with minimal supervision.
• Manages assigned participant cohorts and program activities.
• Coordinates participant follow‑up, retention, and re‑engagement efforts.
• Supports onboarding and training of volunteers, interns, and new staff.
• Provides guidance and support to Level 1 CHEs.
• Participates in quality improvement and workflow enhancement activities.
• Coordinates outreach and community engagement activities.
• Troubleshoots routine participant and operational challenges.

• Associate degree or bachelor’s degree in a health‑related field preferred.
• Advanced certifications encouraged (CHW, National DPP Lifestyle Coach, DTR/NDTR, etc.).
• Typically 2+ years of community health, health education, healthcare, or related experience, or demonstrated proficiency through successful performance as a Level 1 CHE.
• Successful completion of Level 2 competency checklist.

• Serves as a senior educator and functional leader, providing…