Local Agency Prog Integrity Sp

DEPT OF HEALTH SERVICES

The Arizona Department of Health Services promotes and protects the health of Arizona’s children and adults. Our mission is to promote, protect, and improve the health and wellness of individuals and communities in Arizona. We strive to set the standard for personal and community health through direct care, science, public policy, and leadership. ADHS promotes alternative work schedules, flexible hours. We have positions that can fit any stage in your career;

from entry to senior level. We offer a robust benefit package, including the ADHS Student Loan Assistance Program, where eligible employees can receive up to $300.00 per month for their outstanding student loans. Come check us out and see how you can make a difference in the lives of all Arizonans.

Job Location:

Address: 150 N 18th Ave, Phoenix, AZ 85007

Salary: $58,500

Grade: 21

Under supervision of the Local Agency Program Integrity Manager, performs biannual WIC Management Evaluations and quality assurance sites of local agencies evaluating in accordance with Federal regulations and State policies and procedures regarding the following: certification, nutrition education, participant services, civil rights compliance and accountability; applies all policies and procedures effectively. This position assists with the implementation of the WIC/CSFP Program's Integrity Plan for 21 local agencies, 520 WIC vendors, and 145,000 WIC participants annually;

collaborates with peers to improve services to participants. Serves as a mentor to local agency staff, create a stimulating learning environment for local agency staff, and possess the ability to build enthusiasm for participant centered services. Reviews and analyzes computer generated reports and other data deemed necessary to identify WIC participants, staff, and vendors at a high risk of committing fraud and abuse of the WIC Program.

Receives and tracks complaints received against WIC participants, vendors, and staff where allegations have been made referencing Program Fraud and Abuse. The employee will also have a critical role in conducting overt and covert investigations to identify fraud and misuse of government benefits. Provide technical assistance to incoming callers on the complaint hotline in various areas to include but not limited to program policies and procedures, food package, food benefit redemption process, point of sale concerns, basic infant formula concerns, foster care, child custody, verification of certification, and requests for confidential records.

Provide technical assistance to state staff, local agencies and others to ensure their correct interpretation of program regulations and Arizona WIC Policies and Procedures. In addition, the employee will have the ability to use sound analytical reasoning to solve difficult problems for local agencies and clients.

Responsibilities include:

• Under supervision, perform biannual WIC/CSFP Management Evaluations and quality assurance sites of local agencies evaluating in accordance with Federal regulations and State policies and procedures regarding the following:
  Certification, nutrition education, participant services, civil rights compliance and accountability.
• Receives and tracks complaints received against WIC participants and staff where allegations have been made referencing Program Fraud and Abuse. The employee will research complaints through varied means (electronic data base, oral communication, detailed written reports and financial records). Create investigative cases based on the research results, maintains accurate records in the complaint application, and electronic case flies.
• Reviews and analyzes computer generated…