Recovery Coach - Families FIRST

Terros Health is pleased to share an exciting and challenging opportunity for a Recovery Coach / Peer Support Specialist at various locations in the Valley. Working as part of a team for the Terros Health’s Families FIRST program. This individual will impact the lives of families trying to overcome the barrier of substance abuse to reach family reunification and self-sufficiency. They will need to be compassionate, professional, friendly, a self-starter, organized, and have good time management skills.

We are a healthcare company focused on the whole person, providing primary care and specializing in mental health and substance use treatment for the last 50 years. We help people live their lives in recovery and we save lives every day.

Mon-Fri OR Tues-Sat

• West Valley
• East Valley
• Central Phoenix

The Recovery Coach draws upon their personal growth experience to carry the message of hope and recovery to individuals who are referred to substance use treatment services. This position cultivates and secures a connection with the enrolled individual, while teaching personal responsibility and serving as a mentor and role model based on their previous experiences. Using evidence-based practices and strategies, the Recovery Coach may provide direct services to individuals such as: outreach and engagement, personal assistance in the completion of daily living skills, linkage to community supports, transportation, in-home services, and group facilitation.

• Initial Outreach – upon receipt of the referral from the Department of Child Safety (DCS), conducts in-person contact with the client within twenty-four (24) hours (excluding weekends and state holidays) to engage the client and provide information on the program.
• Initial Outreach – informs the client about confidentiality laws and obtains the client’s written consent to coordinate care with DCS and other involved agencies and family members through completion of the AFF Release of information. Provides a copy of the signed AFF ROI to DCS and other applicable agencies within five (5) business days.
• Initial Outreach – if in-person attempt is not successful, notifies the referring DCS Specialist within three (3) days to discuss alternatives to locating the client.
• Initial Outreach – makes a minimum of two (2) additional outreach attempts within five (5) business days of the receipt of the referral
• Initial Outreach – closes a case for reasons of Unable to Contact, Unable to Engage, or Refusal, only after a minimum of three (3) attempts have been documented in the client record within five (5) days.
• Completes and uploads required documents into DCS’ designated record keeping system within prescribed scope of work time frames.
• Completes required documentation in client records that conforms to professional practice, state licensing regulations, and company procedures related to Progress Notes, with an expectation to meet Production Metrics.

We invest in the health, well-being, and success of our employees and their families by offering comprehensive benefits, wellness resources, and opportunities to grow both personally and professionally

• Multiple medical plan options, including a no-premium plan for employees and their families
• Multiple dental plan options, including orthodontic coverage
• Vision insurance
• Group life…