Behavioral Health Case Manager

Position: Behavioral Health Case Manager I
# Behavioral Health Case Manager IAdelante Healthcare West Phoenix - Phoenix, AZ 85051## Overview Position Type Full Time Education LevelHS Diploma from accredited school

Category

Health Care## Description
** POSITION SUMMARY
** The Behavioral Health Case Manager I is responsible for managing an assigned caseload of clients and assessing client needs by developing, implementing, and reviewing service plans, and working with other internal and external resources in meeting/achieving client service needs.
** EXPECTATIONS
* * Every Adelante Healthcare employee will strive to maximize their performance and contribution to Adelante Healthcare and the community we serve every day.  Employees are expected to work in a manner that demonstrates a commitment to quality, patient safety, employee engagement, innovation, and the highest standards of personal integrity, professionalism, and competence.
** OUR CORE VALUES**
* ** I
* * nclusion
* ** N
* * urture
* ** S
* * ervice
* ** P
* * urposeful
* ** I
* * ntegrity
* ** R
* * esilient
* ** E
* * ngaged## Qualifications
** ESSENTIAL

SKILLS AND EXPERIENCE:

*** High school diploma or GED from an accredited institution is required, Associate’s Degree in the Behavioral Health field (Psychology, Social Work) preferred
* Minimum of one (1) year of experience working in the Behavioral Health field, preferred
* Excellent customer service skills
* Excellent computer skills
* Thorough knowledge of current versions of DSM and ICD, preferred
* Ability to complete a Behavioral Health Assessment with appropriate clinical oversight
* Ability to provide effective and respectful quality care and services that are responsive to diverse cultural beliefs and practices
* Certification to perform cardiopulmonary Resuscitation for the Health Care Professional (CPR) and AED through courses that follow the guidelines from the American Heart Association and Red Cross
* Bilingual English/Spanish strongly preferred
* Valid Arizona driver’s license
* Valid Level One Fingerprint Clearance Card issued by Arizona Department of Public Safety
** POSITION REPONSIBILITIES
*** Participate as directed in the screening of new service requests within the center ensuring that all individuals are adequately and appropriately served according to their individual needs and in accordance with existing policies and procedures
* Participate in regular interdisciplinary staff meetings
* Accept newly assigned cases in which the diagnostic intake has been completed by the Intake Specialist. Completes case management assessment on all clients entering caseload
* Develop appropriate treatment/service plans with clients as the means for implementing appropriate service and developing effective alliances with clients
* Provide direct client services to individuals and/or family members. Services provided may include case management, skills training,  group skills training, health promotion, transportation, supportive employment services, counseling with appropriate clinical oversight and others depending on client need. Services may be provided in office, home, school or community settings
* Provide on-going supportive and/or case management functions in accordance with the problems, needs and the strategies identified within the service plan in order to assist the client to achieve goals and objectives
* Provide face to face reviews with the client and/or relevant behavioral health staff on a regular basis. Ensures progress made is reported so that the service plan can be modified as necessary to ensure that the goals and objectives are being achieved. The frequency reviews will be determined by relevant requirements
* Assist supervisory staff with tracking of clients, including the generation of reports that will allow follow-through…