Medical Social Worker

Under general supervision of Medical Social Work Director, the Medical Social Worker will conduct casework and is responsible for case management duties for patients and families. Participates in and provides educational activities within the community Winslow Indian Health Care Center (WIHCC) serves. Provides direct care to all age groups and must have the knowledge and skills to care for the physical, emotional, and developmental needs of these populations.

The individual will work in conjunction with multidisciplinary teams members involved in the care of patients at the WIHCC. Upholds the principles of WIHCC’s Vision, Mission, and Value Statements. Maintains confidentiality of all privileged information.

This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive.

Essential Duties & Responsibilities:

Assesses for and provides assistance to patients/families with the biopsychosocial and functional issues potentially impacting their medical care adherence or physical condition.

Performs direct case management through psychosocial evaluation that identifies and assesses personal, emotional, and social functions affecting the patient’s adjustment to health status.

Demonstrates practical knowledge and compliance with Social Services and WIHCC policies and procedures.

Serves as a patient  collaboration with PRC case managers and clinical care coordinators, performs reevaluation of discharge plans for appropriateness, such as longer admissions than expected, etc.

Participates in multi-disciplinary conferencing with other departments and/or hospitals to facilitate best patient care with knowledge of appropriate community-based resources

Serves as liaison within the organization and to outside agencies to identify and provide referrals for identified financial needs for patients.

Participates in mandatory in-services, quality improvement activities, and WIHCC committees as required by the department.

Collaborates with other departments to solve existing problems and assure the quality of service delivered.

Have a thorough practical knowledge of CMS, HIPAA, EMTALA, AAAHC and WIHCC policies and procedures.

Performs direct casework as a medical social worker.

Assists in arranging for information exchange with facilities, including after-hours care.

Collaborates proactively with all interdisciplinary team members and with a customer-focus to facilitate and maximize patient healthcare outcomes, such as PRC, Appointment Clerks, and HIM.Utilizes campus software packages and applications for ordering, scheduling, and tracking customer care.

Promotes health care outcomes with currently accepted clinical practice guidelines.

May be required to be on-call after hours as needed or assigned.

Maintains regular attendance and punctuality.

Dependable in attendance and job performance.

Upholds all principles of confidentiality and patient care to the fullest extent.

Adheres to all professional and ethical behavior standards of the healthcare industry.

Adheres to WIHCCs Personnel Policies and Procedures, departmental policies, rules, and regulations.

Interacts in an honest, trustworthy and dependable manner with patients, employees, visitors, and vendors.

Possesses cultural awareness and sensitivity.

Maintains compliance with all Human Resources requirements.

Performs other duties as assigned

Minimum Qualifications:

Bachelor’s in Social Work, Master’s in Social Work preferred for MSW position. Two years of experience in the medical field or have familiarization with many areas under “SKILLS” listed below; BLS required. Bilingual skills in English and Navajo language preferred. Must maintain a valid unrestricted and insurable driver’s license. Must successfully…