LADDER Behavioral Health Technician - Phoenix, AZ

Terros Health is pleased to share an exciting and challenging opportunity for a LADDER Behavioral Health Technician at the Desert Cove Health Center.

Terros Health is a healthcare organization of caring people, guided by our core values of integrity, compassion and empowerment. We engage people in whole person health through an integrated care delivery system, thus establishing a medical home for our patients. In caring for the whole person, we focus on overall wellness through physical health, mental health and substance use care. Terros Health and Lifewell have joined forces to provide extraordinary care by empowered people through exceptional outcomes.

HOPE ~ HEALTH ~ HEALINGTerros Health is hiring a LADDER Behavioral Health Technician at our Desert Cove Heath Center in Phoenix, AZ.

Location:

10844 N 23rd Ave Ste 200, Phoenix, AZ 85029

Full-Time, Employed Mon - Fri Flexible Scheduling Full Benefits, Including 401K, and Generous PTO/PST (4+ weeks/yr.)Additional Language Differential Pay Available!

The Behavioral Health Technician (BHT) supports clients in the Terros LADDER Program by providing transportation, client engagement, and program support in office, community, and other service settings. As part of the clinical team, the BHT assists with intakes, records, groups, treatment meetings, safety reporting, outreach documentation, discharge planning, referrals, community reintegration, and van maintenance. This position reports to the Site Manager.

Duties May Include:

Conducts client intakes and maintains the quality, accuracy, and completeness of medical record

Facilitates groups as assigned and documents interventions and client responses.

Participates in treatment meetings and supports client orientation, treatment planning, and progress review.

Engages clients, coordinates referrals and outreach activities, and documents all care coordination efforts.

Shares client observations with the clinical team to support treatment planning and ensure client and staff safety.

Coordinates and provides client transportation, including route planning, client communication, and collaboration with transportation partners.

Reports safety concerns promptly and follows established safety protocols.

Maintains community resources and discharge planning information to support continuity of care and community reintegration.

Monitors and maintains program vehicles in accordance with Terros Health policies.

Benefits & Wellness We invest in the health, well-being, and success of our employees and their families by offering comprehensive benefits, wellness resources, and opportunities to grow both personally and professionally

Multiple medical plan options, including a no-premium plan for employees and their families

Multiple dental plan options, including orthodontic coverage

Vision insurance

Group life and disability insurance

Pet insurance
401(k) plan with company match

Interest-free medical line of credit

Financial education, planning, and support resources

Monetary company contribution toward eligible benefits

Bilingual pay differential

Generous Paid Time Off (PTO) – 3 weeks off in the first year

Paid Sick Time
10 paid holidays annually

Comprehensive wellness program featuring wellness challenges, activities, and prizes

Employee Assistance Program (EAP) available to employees and their family members

Trip Reduction Program Ongoing professional growth and career development opportunities, including:

Scholarships Clinical supervision

Continuing Education Units (CEUs)
Tuition discounts through Grand Canyon University, University of Phoenix, and Northern Arizona University (NAU)
Access to the Working Advantage Employee Discount Program, with savings on:

Gym memberships

Car rentals

Flights, hotels, movie tickets, and more Education – High…