Director of Revenue Cycle - US Healthcare

Director of Revenue Cycle - US Healthcare Management - Remote
Strivant Health is a fast-growing Medical Billing/Revenue Cycle Management company. We partner with physician practices to improve revenue cycle operations by optimizing people, processes, and technology. We provide Medical Billing, Collections, Call Centers, Cash Applications, Patient Access, Authorizations, Credentialing, and Analytics designed to maximize our provider clients’ revenue. This allows our client providers to stay focused on the practice of medicine rather than the business of medicine.

We have worked with over 10,000 providers representing 32+ specialties and over 30+ technology platforms in our 20+ years of business.

Strivant Health is seeking an experienced Director of Revenue Cycle Operations to provide strategic leadership and operational oversight for assigned healthcare clients. This role is responsible for ensuring service level agreements, financial objectives, quality standards, and performance expectations are consistently achieved while building strong client partnerships and leading high-performing revenue cycle teams.

The Director of Revenue Cycle Operations serves as a senior operational leader overseeing multiple revenue cycle functions, including Accounts Receivable, Cash Applications, Claim Edit, Charge Entry, Coding, Contact Center, Patient Access, and related services. This individual will work closely with clients, executive leadership, and operational teams to drive performance improvement, resolve complex operational challenges, manage financial results, and develop long-term strategies that support client success and organizational growth.

• Lead operational performance across multiple revenue cycle service lines, ensuring client SLAs and business objectives are met or exceeded.
• Build and maintain strong client relationships through regular communication, performance reviews, and strategic planning discussions.
• Analyze cash collections, aging, productivity, quality, and operational metrics to identify trends and improvement opportunities.
• Develop and execute action plans to address performance gaps and operational challenges.
• Provide leadership for onsite, remote, and offshore teams while developing future leaders within the organization.
• Manage escalated client issues, remediation efforts, and operational improvement initiatives.
• Partner with executive leadership on staffing, budgeting, operational strategy, and client growth opportunities.
• Establish and maintain operational policies, procedures, internal controls, and performance standards.

• Bachelor’s degree in Business Administration, Finance, Health Administration, or equivalent experience.
• 7 years of healthcare medical claims revenue cycle leadership experience in third party follow-up multi-specialty environments. Preferred: oncology, but not required.
• Prior third-party follow-up RCM leadership experience managing operational US & Global offshore teams and directing SLA client performance.
• Strong knowledge of physician revenue cycle operations, accounts receivable, denials, appeals, collections, and reimbursement methodologies.
• Knowledge of CPT, ICD-10, HCPCS, Medicare, Medicaid, and commercial payer guidelines.
• Experience managing client relationships, operational performance metrics, and service delivery.
• Strong analytical, communication, problem-solving, and organizational skills.
• Experience with healthcare billing systems and Microsoft Office applications.

• You’ll work directly with executive leadership on high-visibility initiatives.

• United States-based remote role with meaningful cross-continental collaboration.

• Benefits:
  We offer nationwide PPO plans for health, dental, and Vision. We…