RCM Client Billing Specialist

Responsibilities

• Review and submit invoices for diagnostic lab services following agreement guidelines and policies
• Analyze disputed invoice transactions, identify root causes, and initiate corrective actions
• Proactively follow up on outstanding balances and monitor aging reports
• Maintain accurate records of invoice status and client correspondence in the billing system
• Collaborate with billing, reimbursement, Market Access, and Sales teams to resolve complex issues
• Stay current with client requirements and regulatory changes affecting invoicing
• Generate and analyze invoice performance reports to identify trends and process improvements

• Associate's or Bachelor's degree in healthcare administration, business, or related field (preferred)
• 2+ years of experience in medical claims processing, preferably in a diagnostic laboratory or healthcare setting
• Strong knowledge of insurance billing, payer requirements, and denial management
• Familiarity with laboratory coding (CPT, ICD-10), EOBs, and remittance advice
• Proficiency with billing software and Microsoft Office Suite
• Excellent attention to detail, organizational, and communication skills

Gene Dx delivers personalized and actionable health insights to inform diagnosis, direct treatment, and improve drug discovery, utilizing the world's largest rare disease data sets to enable precision medicine as the standard of care.