Manager, Clinical Outreach, Boston

Guide light Health is a cutting-edge behavioral healthcare company dedicated to transforming lives through high-quality PHP (Partial Hospitalization Program) and IOP (Intensive Outpatient Program) services. As a newly launched organization, we are on a mission to redefine the behavioral health industry by delivering exceptional care, utilizing state-of-the-art facilities, and prioritizing the well-being of those we serve. At Guide light Health, we are building a team of passionate, forward-thinking professionals who are eager to be part of this exciting journey to reshape mental health care.

Join us in making a lasting impact!

Title: Manager, Clinical Outreach
Reports to: Senior Director, Clinical Outreach
Department/

Location:

Boston
FLSA Status: Exempt

NOTE - The territory for this position is across the Greater Boston market.

Guide light provides insurance-based intermediate levels of care that are structured, transformative, personalized and accessible. Guide light is an Equal Opportunity Employer. We’re passionate about fostering an environment where everyone, irrespective of their race, gender, sexual orientation, or background, feels valued and included.

As the Manager of Clinical Outreach, you’ll be Guide light’s ambassador across Greater Boston, building the relationships and community partnerships that help more people access high-quality mental health care when they need it most. Reporting to the Senior Director, Clinical Outreach, you’ll play a key role in expanding Guide light’s presence in the market and shaping how we show up for providers, patients, and communities.

This is an opportunity to have a direct impact on our growth and mission. You’ll partner closely with operations and clinical leaders to develop and execute a market outreach strategy, identify and cultivate referral partnerships, and create seamless pathways for patients to connect with Guide light’s programs.

At Guide light, we believe mental healthcare works best when communities are connected. We strive to be more than a provider. We aim to be a trusted partner and resource hub for the local mental health ecosystem. Whether you’re meeting with therapists, hospitals, schools, primary care providers, or community organizations, you’ll help strengthen the network of support that leads to better outcomes for patients and families.

If you love building relationships, creating opportunities, and making a meaningful impact in your community, this role offers a chance to help shape the future of mental healthcare in Greater Boston.

• Relationship Development & Community Partnerships
  • Build, develop, and maintain strong referral relationships with therapists, psychiatrists, schools, health systems, managed care organizations, and other community partners.
  • Identify and cultivate new referral opportunities across priority markets while deepening engagement with existing partners.
  • Serve as a trusted resource on mental health treatment options, with expertise in Partial Hospitalization (PHP) and Intensive Outpatient Programs (IOP).
  • Represent Guide light in the community through networking events, educational programs, conferences, and provider meetings.
• Patient Access & Consultation
  • Act as a consultative partner to providers, patients, and families navigating mental health treatment options and levels of care.
  • Partner closely with Admissions and Operations teams to ensure a seamless referral and intake experience.
  • Help identify and address barriers to treatment while facilitating timely access to Guide light’s programs.
  • Develop deep knowledge of Guide light’s services, outcomes, and clinical offerings to effectively support referral partners and prospective patients.
• Develop and execute outreach strategies that expand…