ACT Clinical Coordinator

We are a mission-driven, service-orientated industry leader looking for an ACT Clinical Coordinator at our 23rd Ave Recovery Health Center in Phoenix, AZ.Following Terros Health's and RBHA policies and requirements, this position will provide supervision and support of a high performing ACT Team. The individual will need to be professional, friendly, a self-starter, organized, and compassionate. We are seeking a passionate individual to coach and lead a robust team of behavioral health professionals.

Terros Health is a healthcare organization of caring people, guided by our core values of integrity, compassion and empowerment. We engage people in whole person health through an integrated care delivery system, thus establishing a medical home for our patients. In caring for the whole person, we focus on overall wellness through physical health, mental health and substance use care. Our mission is to provide extraordinary care by empowered people through exceptional outcomes.

If you are interested in working for one of the State's Leading Healthcare Organizations that promotes Integrity, Compassion, and Empowerment, we encourage you to apply!

HOPE ~ HEALTH ~ HEALING

Duties Include:

Serves as team expert in SAMHSA ACT fidelity standards, including the ACT Fidelity Scale, as well as RBHA-specific requirements related to ACT protocols, policies, and procedures.

Works to improve member outcomes, including, but not limited to ACT fidelity standards, Behavioral Health Service Provider (BHSP) standards, other mandated standards, and ACT outcomes reports.

Works collaboratively with ACT Program Analyst, Senior Director Recovery Clinic Services, Clinical Director, ACT Team psychiatrist, ACT Team Registered Nurses (RN’s), and Terros Health leadership to review and improve ACT outcome metrics; including reduced inpatient psychiatric and medical admissions, reduced Emergency Department (ED) usage, increase in employment and meaningful activities, reduced homelessness, and increased primary care visits.

Responsible to ensure that ACT services are provided in accordance with Evidenced Based Practices.

Provides direct administrative and clinical supervision for the non-medical ACT Specialists on their team; serves as a mentor, leader, and coach for all ACT staff.

Closely monitor reporting and weekly and/or monthly deliverables as related to ACT services. Provides support, coordinates training, and develops performance improvement plans to improve and maintain quality standards.

Benefits & Wellness:

We invest in the health, well-being, and success of our employees and their families by offering comprehensive benefits, wellness resources, and opportunities to grow both personally and professionally.

Multiple medical plan options, including a no-premium plan for employees and their families

Multiple dental plan options, including orthodontic coverage

Vision insurance

Group life and disability insurance

Pet insurance
401(k) plan with company match

Interest-free medical line of credit

Financial education, planning, and support resources

Monetary company contribution toward eligible benefits

Bilingual pay differential

Generous Paid Time Off (PTO) – 3 weeks off in the first year

Paid Sick Time
10 paid holidays annually

Comprehensive wellness program featuring wellness challenges, activities, and prizes

Employee Assistance Program (EAP) available to employees and their family members

Trip Reduction Program Ongoing professional growth and career development opportunities, including:

Scholarships Clinical supervision

Continuing Education Units (CEUs)
Tuition discounts through Grand Canyon University, University of Phoenix, and Northern Arizona University (NAU)
Access to the Working Advantage Employee Discount Program, with savings on:

Gym…