Health Center Relations Specialist - 27th Ave

Terros Health is pleased to share an exciting and rewarding opportunity for a Health Center Relations Specialist working at our 27th Ave Health Center in Phoenix, AZ. The Health Relations Specialist is the front line for interfacing with patients in Terros Health Centers. You will be a great candidate if you have at least one- year relevant front office customer facing and focused service experience in healthcare, hospitality or banking and we will train you!

The position performs a variety of duties which include, but are not limited to, greeting individuals , appointment scheduling, intake interviews, gathering information and paperwork. Reporting to the Practice Supervisor, the ideal individual is flexible, compassionate and professional. If you enjoy working with individuals during some of the most vulnerable times of their lives this may be just the opportunity you’ve been seeking.

We are a healthcare company focused on the whole person, providing primary care and specializing in mental health and substance use treatment for the last 56 years. We help people live their lives in recovery and we save lives every day.

HOPE ~ HEALTH ~ HEALINGTerros Health is hiring a Health Center Relations Specialist for our 27th Ave location (3864 N 27th Ave, Phoenix, AZ).Schedules – Monday-Friday 8:00 am - 5:00 pm (with rotating nights & weekends)4 weeks training Mon-Friday 8 am - 5 pm Minimum One
- Year Relevant Front Office Customer Facing and Focused Service Experience in Healthcare, Hospitality(i.e., meeting or conventions, hotel), or Banking required.

Front Office Experience in Healthcare, Behavioral Health, Dental or a Medical Office is Preferred Health Center Relations Specialist

Duties Include:

Greet individuals coming into the clinic in a professional and courteous manner, assist their needs promptly with compassion, in accordance with Terros Health values.

Process the check in of patients and notify the appropriate staff member of the arrival of patients. Update relevant information during auto-flow by completing four-point check.

Review and update the daily schedules; ensuring all necessary data is accurately collected.

Gather and maintain patient demographics, ensuring accurate and complete information, in compliance with UDS guidelines.

Basic knowledge of insurance levels, such as, Medicare, Medicaid, commercial plans, and various other types.

Apply with your resume roshealth.org Benefits & Wellness We invest in the health, well-being, and success of our employees and their families by offering comprehensive benefits, wellness resources, and opportunities to grow both personally and professionally

Multiple medical plan options, including a no-premium plan for employees and their families

Multiple dental plan options, including orthodontic coverage

Vision insurance

Group life and disability insurance

Pet insurance
401(k) plan with company match

Interest-free medical line of credit

Financial education, planning, and support resources

Monetary company contribution toward eligible benefits

Bilingual pay differential

Generous Paid Time Off (PTO) – 3 weeks off in the first year

Paid Sick Time
10 paid holidays annually

Comprehensive wellness program featuring wellness challenges, activities, and prizes

Employee Assistance Program (EAP) available to employees and their family members

Trip Reduction Program Ongoing professional growth and career development opportunities, including:

Scholarships Clinical supervision

Continuing Education Units (CEUs)
Tuition discounts through Grand Canyon University, University of Phoenix, and Northern Arizona University (NAU)
Access to the Working Advantage Employee Discount Program, with savings on:

Gym memberships

Car rentals

Flights, hotels, movie tickets, and more

High School Diploma,…