Health Center Relations Specialist - Oak

In the position as a Health Center Relations Specialist, you will have the opportunity to greet our clients and visitors, helping direct them to the appropriate staff members. As a medical front desk person, you will schedule appointments, collect new client information, receive client payments or co-payments and issue receipts as a variety of administrative tasks on the daily, making this career always interesting while performing in a fast-paced environment.

Maintaining confidentiality is of the utmost importance! Not to mention maintaining office needs like supplies inventory, participating in clinical and/or administrative staff meetings, training and other activities.

If you enjoy and are seeking a hands-on administrative environment with a lot of opportunities to learn and grow with a personable and friendly outlook, this is the job for you.

HOPE ~ HEALTH ~ HEALINGTerros Health is hiring a Health Center Relations Specialist for our 4451

E. Oak St. location in Phoenix, AZ.Full Time, Employment WE WILL TRAIN YOU!

Flexibility to work – Monday - Friday 7:30 am – 5:30 pm Minimum One
- Year Relevant Front Office Customer Facing and Focused Service Experience in Healthcare, Hospitality (i.e., meeting or conventions, hotel), or Banking required. Front Office Experience in Healthcare, Behavioral Health, Dental or a Medical Office is Preferred Health Center Relations Specialist

Duties Include:

Greet individuals coming into the clinic in a professional and courteous manner, assist their needs promptly with compassion, in accordance with Terros Health values.

Process the check-in of patients and notify the appropriate staff member of the arrival of patients. Update relevant information during auto-flow by completing a four-point check.

Review and update the daily schedules; ensuring all necessary data is accurately collected. Gather and maintain patient demographics, ensuring accurate and complete information, in compliance with UDS guidelines. Basic knowledge of insurance levels, such as, Medicare, Medicaid, commercial plans, and various other types.

Benefits & Wellness We invest in the health, well-being, and success of our employees and their families by offering comprehensive benefits, wellness resources, and opportunities to grow both personally and professionally

Multiple medical plan options, including a no-premium plan for employees and their families

Multiple dental plan options, including orthodontic coverage

Vision insurance

Group life and disability insurance

Pet insurance
401(k) plan with company match

Interest-free medical line of credit

Financial education, planning, and support resources

Monetary company contribution toward eligible benefits

Bilingual pay differential

Generous Paid Time Off (PTO) – 3 weeks off in the first year

Paid Sick Time
10 paid holidays annually

Comprehensive wellness program featuring wellness challenges, activities, and prizes

Employee Assistance Program (EAP) available to employees and their family members

Trip Reduction Program Ongoing professional growth and career development opportunities, including:

Scholarships Clinical supervision

Continuing Education Units (CEUs)
Tuition discounts through Grand Canyon University, University of Phoenix, and Northern Arizona University (NAU)
Access to the Working Advantage Employee Discount Program, with savings on:

Gym memberships

Car rentals

Flights, hotels, movie tickets, and more

High School Diploma, GED required or associate’s degree in medical and health (e.g. healthcare administration, insurance billing and coding, psychology) or care social work, human services, communication preferred.

Minimum typing speed of 30 wpmAt least one year’s relevant front office customer-facing service experience in healthcare, behavioral health, dental…