Orthopedic Technician

Job Details

Location:

Phoenix, AZ 85018 (Avondale, Scottsdale, Gilbert and surrounding Phoenix area).

Position Type:
Full Time | Education Level: None | Travel Percentage:
None | Multiple Positions available.

The Orthopedic Technician is a trained member of the physicians' team, working with all health care professionals in delivering patient care and is responsible for all matters related to and concerning DME within the clinic. Including, but not limited to, casting, fitting, refitting, custom measurement, patient education, prior authorization, collection of co-ins/deductible, and patient satisfaction.

• Provide fitting, patient education on application, use, care, and expected outcome for products as indicated by the physician instructions and manufacturer recommendations.
• Educate patients on insurance plans and provisions, financial responsibility, and collection of patient portion.
• Ensure all necessary documentation and authorization is obtained as it relates to payer requirements.
• Track, maintain, and order inventory for one or multiple locations.
• Actively promote and foster excellent relations inter‑departmentally and with external case managers, payers, suppliers, physician clinical staff and surgery personnel.
• Ensure compliance is maintained by documenting custom measurements, ABN's, MAE's and LMN's as needed.
• Ability to work with a team of DMEPOS Coordinators and Billing Specialists.
• Other duties, as assigned.

• High School Degree or Equivalent (unless located in a state that requires licensing).
• Professional health care experience preferred but not required.

• Athletic Trainer
• Certified Orthotic Fitter
• Certified Orthotist
• Medical Assistant
• ROT Certification

• Aptitude for learning quickly
• Mid‑Level experience in Casting
• Working knowledge of word processing, spreadsheets, and databases
• Moderate alpha and numeric data entry skills
• Ability to work quickly and accurately, and pay attention to detail
• Excellent skills in verbal and written communication and patient care
• Judgment, decision‑making, and time‑management skills
• Ability to organize multiple projects and assignments at once
• Must pass drug and alcohol screening

• DME or orthoses related medical experience
• Knowledge of Anatomy, Physiology, Medical terminology, Insurance Claims, and Insurance Benefits
• Biomechanics
• Casting Knowledge/Training
• Experience fitting DME devices
• Knowledge of medical billing/collection practices
• Basic medical coding and third‑party operating procedures and practices
• Ability to establish and maintain effective working relationships with physicians, patients, employees, and the public

The job operates in an active clinical environment. This role requires regular movement to various locations within the clinic. This role routinely uses standard office equipment such as computers, phones, photocopiers and fax machines.

While performing the duties of this job, the employee is required to communicate effectively in a high traffic environment. This position is active and requires the ability to move from a sitting to standing position regularly, standing for long periods of time each day, movement, bending, kneeling and stooping. The employee must frequently lift or move items weighing 20 pounds or more, in addition to sometimes lifting items weighing 5 pounds or more.

The employee is also required to perform high functioning dexterity tasks.