Kayak Tour Guide​/Attendant

** Find Your Future in Paradise!
** Catalina Island Company welcomes all guests and visitors to our very special island.  Beyond being warm and courteous, our exceptional team members are knowledgeable and helpful - anticipating and personalizing their service on an individualized basis.  We seek individuals like YOU to create the finest personal service and extraordinary experiences for our guests.  The Catalina Island Company offers more than just a workplace – it is a destination for service, adventure and inspiration!

In 1919, chewing gum entrepreneur William Wrigley Jr. bought nearly every share of the Santa Catalina Island Company until he owned a controlling interest. He then invested millions in his vision to create a "playground for all" on Catalina Island, building infrastructure, a reservoir, Hotel Atwater, Bird Park, and other attractions. In 1921, he made Avalon the Spring Training home of his beloved Chicago Cub’s, building the Catalina Country Club to house the team’s lockers and provide a gathering place for players.

The team continued to train on the island until 1951. In 1929, Wrigley built the iconic Catalina Casino, which boasts the world’s largest circular ballroom and the first theatre designed and built to show talking motion pictures. During World War II, the island served as a military training facility and was closed to tourists. The island was a popular spot with Hollywood's elite during the 1930s, 40s, and 50s.

It also became a popular location for production companies to shoot movies. More than 500 films, documentaries, commercials, and TV shows have been shot in and around Catalina over the years, especially in Two Harbors on the island's west end. To this day, descendants of William Wrigley Jr. still own the Catalina Island Company and carry on his vision to create a world-class island resort.

We are a welcoming community that believes in fostering a positive, team-oriented atmosphere where every team member plays a part in creating unforgettable memories for our guests.  Join a team that is as vibrant, dynamic, and unique as the island itself!
** JOB SUMMARY
** As a Descanso Beach Ocean Sports team member, you are responsible for a variety of day-to-day operations tasks. Ensure that daily operations are running smoothly and efficiently and are available for guests to participate on a seasonal basis. Responsible for working together with team members to complete all daily tasks, and for ensuring that tours & activities are operated in a safe and effective environment to provide the highest level of quality rentals & tours for our guests.

** JOB RESPONSIBILITIES
** Job duties include, but are not limited to:
* Flexible position including working in the rental booth, safety orientations, land & launch kayaks, cleaning rental equipment & being a kayak tour guide
* Must be able to lift and move kayaks (60-90 lbs)
* Update tour board with daily tours offered, daily observations & tides
* Set up POS for daily rentals & knowledge of guest waiver requirements
* Use of Fareharbor for booking daily rentals/tours and for overnight camping rentals
* Maintain a clean & orderly work area, ensuring all tools and equipment are well maintained
* Communicating any rental gear deficiencies to supervisors
* Provide excellent customer service, both in person and over the phone
* Tour Guide for daily tours
* Stage large groups
* Ocean and tide knowledge
* Clean equipment, wash area and deck
* Wash Equipment after guest use (wetsuits, masks & snorkels, fins, pfds)
* Haul equipment to drying yard
* Put equipment away in storage lockers
* Safety of our customers while in our sight line-rescue & tow if necessary
* Other duties as assigned.
** QUALIFICATIONS
* ** Passion and experience in kayaking and the outdoor industry
* CPR/1st Aid certified
* Conservancy Naturalist Level 1(training provided)
* Ability to lift 60+ lbs, work on a rocky beach environment with ocean awareness
* 1+ years of customer service experience.
* Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment.
* Excellent interpersonal and team player skills; ability to work closely…