Host, Hospitality ​/ Hotel ​/ Catering, Guest Services

Cafe Monarch is seeking a poised, personable, and highly organized Host to join our distinguished front‑of‑house team. As the first point of contact for our guests, you will play a vital role in setting the tone for an exceptional fine dining experience. The ideal candidate brings polished communication skills, genuine hospitality, and a natural grace under pressure.

• Warmly welcome guests upon arrival and provide elegant guidance to their table
• Manage the seating chart with precision to ensure seamless flow and optimal guest comfort
• Answer phone calls promptly and professionally, assisting with reservations and inquiries
• Conduct confirmation and post‑dining feedback calls to ensure a refined and personalized guest experience
• Present seasonal tasting and wine menus and initiate water service with sophistication
• Maintain our signature candle program, ensuring ambiance aligns with our high standards
• Print and prepare daily menus with accuracy and attention to detail
• Assist guests with gift card purchases, both in person and over the phone
• Maintain a pristine and organized front‑of‑house environment
• Coordinate with servers and culinary staff to support timely, attentive service
• Address guest requests and concerns with discretion and professionalism
• Utilize reservation and POS systems, including Open Table and Spot On

• Prior host/hostess or hospitality experience in fine dining preferred
• Exceptional customer service skills and a guest‑first mindset
• Impeccable verbal and written communication
• Familiarity with POS and reservation systems (Spot On & Open Table a plus)
• Ability to multitask efficiently in a refined, fast‑paced setting
• Background in hotel guest services or luxury service environments is a plus
• A polished appearance, positive attitude, and eagerness to learn are essential

Join us in crafting unforgettable moments for every guest who walks through our doors.