Guest Experience Agent - Front Desk & Hospitality
Job in
Phoenix, Maricopa County, Arizona, 85003, USA
Listed on 2026-06-27
Listing for:
The Crescent Hotels Group
Full Time
position Listed on 2026-06-27
Job specializations:
-
Hospitality / Hotel / Catering
Customer Service Rep, Event Manager / Planner -
Customer Service/HelpDesk
Customer Service Rep, Bilingual, English Customer Service, Event Manager / Planner
Job Description & How to Apply Below
The Crescent Hotels Group is looking for a Guest Services Agent in Phoenix, Arizona. This role involves greeting and registering guests, assisting with check-outs, and ensuring exceptional customer service.
The ideal candidate will use up-selling techniques and demonstrate knowledge of hotel services while responding to inquiries and resolving guest complaints effectively. Applicants should be prepared to handle various forms of payment and provide guests with information on local attractions and hotel amenities.
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