Bell Captain

Bell Captain

We are seeking a dedicated and organized Bell Captain to join our team in Phoenix, AZ. The ideal candidate will demonstrate strong leadership skills, flexibility, and a commitment to providing exceptional customer service. As a Bell Captain, you will oversee the bell staff, ensuring smooth and efficient operations while maintaining a welcoming environment for our guests.

• Lead and supervise the bell staff to ensure excellent service delivery.
• Coordinate guest arrivals and departures, assisting with luggage handling and transportation arrangements.
• Maintain organization and cleanliness of the bell area and storage rooms.
• Train and mentor new bell staff members to uphold service standards.
• Handle guest inquiries and resolve any issues promptly and professionally.
• Work flexible hours to meet the needs of the hotel and its guests.

• Proven leadership skills with the ability to manage and motivate a team.
• Strong organizational skills and attention to detail.
• Excellent customer service and communication abilities.
• Flexible availability, including weekends and holidays.
• Previous experience in a hospitality or customer service role preferred.

Benefits:
We offer a competitive wage, Health and Dental Insurance, company paid Life Insurance, Short Term and Long-Term Disability Insurance, Vision, Critical Illness, Accidental, 401(k) and company match, Paid Time Off (PTO), free hotel rooms and hotel discounts. E.O.E.