Valet Attendant; Part-Time

What You'll Do

As the Valet Attendant, you will be responsible for providing a memorable first and last impression to guests as they arrive and leave the hotel. You will maintain a professional, friendly, and helpful attitude using the "Five Hospitality Standards" of eye contact, a smile, speak first, engage in polite conversation, and use the guest's surname. The position also involves assisting guests with their luggage and packages upon arrival and departure, and arranging transportation when necessary.

• Greet all guests upon arrival.
• Assist guests with luggage to their rooms promptly when checking in and upon checking out.
• Hail taxicabs and answer questions.
• Once in the guest room, provide the guest with general hotel information.
• Assist guests by taking luggage to the curb to meet their transportation.
• Remove trash, papers, cans, bottles, cups, etc. in the lobby area between housekeeping runs; provide guests with general questions and assistance when Concierge is not available.
• Be knowledgeable of the community and area in which the hotel is located to provide information on special events (sporting, theater, movies, entertainment, and restaurants) to guests.
• Submit all lost and found articles accompanied by a report.
• Function as a doorperson as needed.
• Deliver faxes, messages, packages, flowers, wine, and other items to guests in their rooms.
• Ensure that the "white zone" is kept free and clear for guest arrival and in the case of an emergency.
• Notify guests by telephone of delivery of automobiles, packages, or arrival of visitors.
• Assume additional responsibilities that may fall outside the original scope of the Valet Attendant duties.

• High School Diploma is preferred.
• 1 year of experience in customer service or a similar role.
• Basic writing skills and professional communication skills.
• Clean driving record.
• Flexible schedule; able to work evenings, weekends, and holidays when needed.

We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. We welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientations, gender identities, and genders. For our complete EEO policy .