Sartén Restaurant- AM Host​/Greeter

Pacific Hospitality Group provides a unique value proposition to investors and team members through our owner/operator approach. We are a family focused company committed to long term holds that enable us to grow our business and our team members. Our vision is to enrich people’s lives by offering memorable experiences, giving back to our communities and honoring God in all that we do.

We are focused on long-term value creation and sustainable growth.

Our Guiding Principles:

Integrity, Compliance, Value Creation, Principled Entrepreneurship, Customer Focus, Knowledge, Change, Humility, Respect, & Fulfillment

Job Description Position Summary The Restaurant Host/Hostess is responsible for creating a positive first and last impression for guests by providing a warm welcome, managing seating arrangements, and ensuring smooth restaurant flow. This role serves as the primary point of contact for guests and plays a key role in delivering exceptional hospitality and guest satisfaction.

What You Will Accomplish

Key Responsibilities Greet all guests promptly with a friendly, professional, and welcoming demeanor

Manage reservations, waitlists, and walk-in guests efficiently

Escort guests to tables and provide menus

Communicate estimated wait times accurately and professionally

Thank guests upon departure and invite them to return

Respond to guest inquiries regarding restaurant services, menu offerings, and hotel amenities when applicable

Assist with guest concerns and notify management of any service issues

Coordinate seating assignments to maximize guest satisfaction and operational efficiency

Monitor dining room activity and table availability

Maintain accurate reservation and waitlist records

Communicate effectively with servers, managers, and kitchen staff regarding guest flow and special requests

Accommodate guest preferences whenever possible while maintaining balanced server sections

Ensure smooth transitions during peak dining periods

Maintain cleanliness and organization of the host stand, lobby, and entrance areas.

Answer restaurant phone calls and assist guests with reservations and inquiries.

Manage reservation systems and update guest information accurately

Assist with menu presentation and promotional materials

Support restaurant staff with light administrative or service tasks as needed

Follow all company policies, safety procedures, and service standards

Participate in opening, closing, and side work duties

What You Will Bring Qualifications High  school diploma or equivalent preferred

Excellent communication and interpersonal skills

Professional appearance and positive attitude

Strong organizational and multitasking abilities

Basic computer skills and experience with reservation or POS systems preferred

Ability to remain calm and courteous during busy service periods

Ability to work flexible schedules, including evenings, weekends, and holidays

Physical Requirements Ability to stand and walk for extended periods.

Ability to move throughout the restaurant frequently

Occasional lifting of up to 20 pounds

Ability to work in a fast-paced hospitality environment OS&E Coordinator – New Hotel Opening Position Summary The OS&E Coordinator is responsible for planning, purchasing, tracking, receiving, storing, and distributing all Operating Supplies & Equipment (OS&E) required for the successful opening of the hotel. This role works closely with the project team, ownership, procurement, contractors, designers, and hotel department leaders to ensure all operational supplies, furniture, fixtures, equipment, and office materials are installed, organized, and ready for opening day.

Key Responsibilities Coordinate all OS&E procurement activities from project initiation through hotel opening.

Develop and maintain OS&E budgets, inventories, procurement schedules, and tracking reports.

Coordinate receiving, warehousing, inventory control, and distribution of all OS&E items.

Assist with the delivery, assembly, placement, and installation of furniture, fixtures, and operational equipment throughout the hotel.

Support the setup and organization of guest rooms, public spaces, back-of-house areas, offices, and operational departments.

Assist…