Night Auditor- Arizona

Job Overview

Bigelow Management is a real estate management and development company headquartered in Las Vegas, NV. We manage real estate properties owned by the same family company for over 45 years, including 7,158 apartments primarily in the southwest.

We offer a competitive hourly wage of $22 with benefit options, paid vacation, nine paid holidays, and a 401(k) plan with company match.

Budget Suites of America is seeking a Night Auditor for openings in Phoenix, Dallas, and Las Vegas.

• Post charges, process payments, closing paperwork, balancing, and making corrections to customer accounts as needed.
• Completing audit reports.
• Maintaining daily logs.
• Welcoming, greeting, interacting with, and assisting guests in a professional manner.
• Provide excellent service within the property's service standards.
• Exhibit a professional demeanor and willingness to assist all guests whenever possible.
• Answer property questions; provide accurate information regarding rooms.
• Contribute to a positive, empowering work environment by consistently performing assigned day‑to‑day responsibilities.
• Respond to and resolve guest complaints in a timely manner and creatively solve problems with the ability to anticipate, recognize, evaluate, and resolve potential difficulties.
• Ensure the privacy and confidentiality of guests.
• Register and assign rooms to guests.
• Control and issue keys to rooms.
• Verify correct charges and credits are posted to the corresponding guest folio.
• Collect all required guest profile information during check‑in process.
• Ensure all cash and cash equivalents are accounted for and balanced at the beginning and end of each work shift.
• Resolve guest complaints within scope of authority, otherwise referring matters to Front Desk management.
• Availability to work flexible schedule.
• Bi‑lingual English/Spanish a plus.
• Perform other job related duties as assigned.
• High standard of integrity and professionalism is required at all times.
• Drug free at all times.
• A high school diploma or GED required.
• Benefits including medical, dental, optical, paid vacation and 401(k) available.

• Budgeting
• English Language
• High School Diploma
• Multilingual
• Problem Solving Skills
• Property Management
• Real Estate Development
• Resolve Customer Issues
• Spanish Language
• Time Management

Budget Suites Of America, LLC

Hotels and Lodging