Discover GCU — GCU Hotel, Travel & Events Associate (NFWS

Position: Discover GCU — GCU Hotel, Travel & Events Associate (NFWS)
## Discover GCU — GCU Hotel, Travel & Events Associate (NFWS)
Apply locations:
AZ Phoenix time type:
Part time posted on:
Posted 4 Days Agojob requisition :
R
** Position Summary/

Purpose:

** The GCU Hotel, Travel & Event Scheduling Associate will assist with GCU Hotel front desk arrivals/departures, booking Discover GCU visitor travel and monitoring flights to ensure an exceptional experience for all Discover GCU visitors
** Primary Responsibilities/Accountabilities/

Essential Functions:

***
* ESSENTIAL DUTIES and RESPONSIBILITIES:

** Include, but are not limited to, the following:
* Must be available to work the hotel front desk overnight shifts from 11pm – 7am occasionally
* Assists with booking Discover GCU guest arrival and departure flights, ensuring appropriate flight times based on Discover GCU event parameters
* Assist with monitoring flights for changes that could affect the visitor itinerary
* Greets hotel guests, responds effectively to guest concerns and requests. Follows up to ensure guest satisfaction
* Manage room inventory and determine rooms for incoming guests
* Manage check in/out procedures
* Assist guests with dining and activity recommendations
* Coordinate shuttle service for guests with attendance luggage
* Assist guests with general inquiries
* Provide as needed support to GCU Hotel departments and teammates to ensure an exceptional stay experience
** Equipment Used:
*** None
*
* Qualifications:

**
* * Local students available to work during breaks strongly preferred.
** A minimum of one year experience in customer service or hospitality industry.
* Always provides a professional image through appearance and dress.
* Able to work well independently with little supervision.
* Promote positive relationships in communication and cooperation with all coworkers and guests.
* Strong attention to detail to ensure room cleanliness standards are met.
* Ability to learn and follow all safety, emergency and accident prevention procedures.
* Must be fluent in English, ability to read and write.
* Must be able to have flexible schedule, which includes nights, weekends and holidays if needed.
** Experience/

Education:

** Grand Canyon University is committed to a student first policy. Therefore, all applicants must meet the following eligibility requirements to be considered for student employment:
* Enrolled at GCU as a full-time student in a Bachelor’s program or Master’s program.
* Retain a 2.0 GPA as a Bachelor level student or a 3.0 GPA as a Master level student.
* Maintain good financial and academic (SAP) standing with the University.
* You may be subject to termination if you fall below the minimum requirements.
*** Pay Rate**:
Minimum Wage  Anticipated End Date:
June 30, 2027
#J-18808-Ljbffr