On Course Beverage Sales Associate

On Course Beverage Sales Associate

Adobe Bar & Grille
- Phoenix, AZ 85016

Position Type Part Time Job Shift Weekdays and Weekends Education Level High School or G.E.D.

Travel Percentage None Category Restaurant
- Food Service

Job Summary

Under general supervision, the Part-time On Course Beverage Sales Associate is responsible for providing exceptional food and beverage service to golfers and guests while supporting sales and enhancing the overall guest experience on the golf course. This position is responsible for operating the beverage cart and/or halfway house concession stand, promoting food and beverage offerings, maintaining inventory controls, handling cash and sales transactions, and ensuring cleanliness and operational readiness of assigned work areas.

The ideal candidate is energetic, engaging, sales-oriented, and committed to delivering outstanding hospitality service.

JDM Golf Teammates will role model the core values and behaviors by:

• Cultivating a positive teamwork environment.
• Being efficient with time at work.
• Communicating effectively with management, co-workers, and guests.
• Being flexible.
• Maintaining integrity in all conversations and actions.
• Consistently reporting to work on time prepared to perform duties of position.
• Following internal procedures and external regulations; and reporting issues to management.

Duties and Responsibilities

The duties and responsibilities listed below are essential to the employee's position.

Guest Service

• Promote and upsell food, beverage, snack, and alcohol offerings to enhance the guest experience and support individual sales goals
• Provide exceptional customer service to golfers, members, guests, and tournament participants.
• Maintain a friendly, engaging, and professional presence while interacting with guests on the golf course and at the halfway house.
• Respond to guest requests and resolve routine guest concerns in a professional manner.
• Maintain knowledge of menu items, pricing, promotions, and daily specials.

Sales and Revenue Generation

• Actively promote and sell food, beverages, snacks, and other offerings to golfing guests on the golf course or visitors to the half-way house.
• Support individual sales goals through guest engagement, product knowledge, and suggestive selling techniques.
• Maximize Sales opportunities while maintaining a high level of guest service and professionalism.
• Promote featured items, specials, tournaments, and Adobe Bar & Grille events to guests when applicable.

Beverage Cart and Halfway House Operations

• Operate the beverage cart safely and responsibly throughout the golf courses.
• Prepare food and beverage items for guests at the halfway house concession stand.
• Assist with stocking, loading, unloading, organizing, inventorying, and replenishing food, beverages, snacks, ice, and supplies.
• Ensure beverage cart and halfway house are properly set up and operational prior to service periods.
• Refuel and maintain cleanliness of the beverage cart and notify management of maintenance concerns as needed.
• Assist with tournament, outing, and special event operations as assigned.

Inventory, Cash Handling & Compliance

• Daily accounting for inventory, including loading and unloading product into and out of beverage carts and beverage storage areas.
• Accurately process sales transactions using the Point of Sale (POS) system.
• Financially accountable for cash banks, sales transactions, reconciliations, and balancing assigned cash drawers.
• Follow inventory control procedures and report shortages, discrepancies, or damaged product to management.
• Understand, follow, and comply with liquor laws, alcohol service regulations, food safety requirements, and company policies and procedures.
• Verify guest identification and ensure responsible alcohol service at all times.

Cleaning & Operational Standards

• Maintain cleanliness, sanitation, and organization of the beverage cart, halfway house, beverage storage areas, and other assigned work areas in accordance with company standards and applicable Arizona Department of Health Services food safety and sanitation requirements.
• Complete assigned opening duties, side work, closing duties, and cleaning responsibilities according to established procedures.
• Ensure all food, beverage, and operational areas meet cleanliness and sanitation standards.

• Participates in meetings and training.
• Cross-trains in other restaurant areas, as needed.
• Conform with all safety standards and use of all appropriate safety equipment.
• Maintain a professional appearance and follow uniform and grooming standards.
• Performs other duties, as assigned.

Education and Experience Required

• High school diploma or general education degree (GED).
• Previous customer service, restaurant, hospitality, concession, beverage cart, or food and beverage experience required.
• Previous cash handling and Point of Sale (POS) experience required.

Skills and Abilities

• Strong customer service and hospitality skills
• Outgoing, energetic, and sales-oriented personality
• Ability to promote and…