Spa Supervisor Job Phoenix area,Arizona USA,Hospitality / Hotel / Catering

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"I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It's important to constantly challenge your knowledge and step out of your comfort zone."

Peggy Focheux Duval:
Director of Learning & Development, France

At Miraval Arizona it is our ongoing purpose to bring imagination, authenticity and meaning to wellness. We embrace individuality, forge authentic connections, and offer creative opportunities. We live what we teach and provide tangible examples of how the power of mindfulness can profoundly transform people's lives.

Our culture is rooted in the notion of balance. A balanced center grounds us. Its harmony inspires us. Balance is a process that is organic, evolving, and perpetually moving toward equilibrium.

Your passion, your life, your work – in balance.

SUMMARY

The Spa Supervisor plays a key leadership role in ensuring the smooth and successful daily operation of the spa. This position supports the Spa Director, Assistant Spa Director, and Spa Operations Managers by providing operational oversight, leading team members, delivering exceptional guest experiences, and maintaining the highest standards of service, cleanliness, and professionalism. The Spa Supervisor serves as a role model for employees while fostering a collaborative, guest-centric, and engaging work environment.

Duties

and Responsibilities

Oversight of the spa operation in the absence of and in partnership with the Spa Director, Spa Assistant Director and Spa Operations Managers
Leading the support team and service providers towards a successful daily operation
Leading the spa support team through timely coaching and counselling
Managing guest experiences for success
Leading by example of efficiency, service, cleanliness and sanitation for the spa front desk colleagues, spa locker attendants, and spa coordinator team
Assistance with spa retail sales and spa incentives
Scheduling of the support team
Previous experience in a supervisory role is preferred though not required.
Previous experience working in a spa environment is preferred though not required

We offer excellent benefits

Complimentary room nights*
Unlimited discounted and Friends & Family Room Rates
Medical, Prescription, Dental and Vision Insurance on 30 th day of employment*
401K with company match*
Generous Paid Time Off policy*
Paid Family Bonding Time and Adoption Assistance*
Employee Stock Purchase Plan*
Access to resort facilities including spa services, programs, hiking trails and gym

* Exact benefit package is contingent on status

Qualifications

Excellent communication skills that translate to heart led service for our guests and colleagues
The ability to stand and walk for long periods of time - ability to lift, pull, push and drag moderate weight.
Excellent skills to support a collaborative work environment
The confidence and decisive decision-making skills to work unsupervised
Strong attention to detail for leading with efficiency, clarity and thorough problem solving
Displays confidently the ability to verbally and physically express compassion, empathy and a strong desire to serve others
Skills and experience to demonstrate the ability to multitask, meet deadlines for projects and maintain organization in a dynamic, evolving work environment
Ability to work a varied work schedule with changing days off per week and a variety of shifts
Flexible and adaptable to assume a variety of responsibilities during a shift

* All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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Our family is always growing. Want to be in the know?

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