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Luxury Resort Guest Services Manager

Job in Phoenix, Maricopa County, Arizona, 85003, USA
Listing for: Pyramid Global Hospitality
Full Time position
Listed on 2026-09-01
Job specializations:
  • Hospitality / Hotel / Catering
    Guest Services, Resort/Retreat, Hotel Management, Hospitality & Tourism
Salary/Wage Range or Industry Benchmark: 65000 - 90000 USD Yearly USD 65000.00 90000.00 YEAR
Job Description & How to Apply Below

Pyramid Global Hospitality is seeking a Guest Services Manager for the Arizona Biltmore in Phoenix. You will lead the Guest Services Department, oversee valet, luggage, and shuttle operations, and ensure luxury service standards across the resort.

The role requires at least two years of hospitality leadership, a high school diploma or equivalent, and a valid driver's license. You will coach teams, manage schedules, monitor guest flow, and collaborate with other departments to deliver exceptional

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