Client HR Business Partner III - PEO

Imagine Your Future with Us! Since 1971, Paychex has been at the forefront of simplifying HR, payroll, and benefits for American businesses. Our digital HR technology and advisory solutions cater to the changing needs of employers and their employees. With our award‑winning training and endless opportunities for growth and development, you can build a lifelong career with us. We pride ourselves on fostering an inclusive and innovative culture.

Our leaders are here to support your career journey; they and our dedicated employees embody the values that drive us to support each other, our clients, and our communities. Join us to pursue your passion and unleash your potential.

Acts as a strategic business partner to our largest or enterprise clients, addressing their HR issues. Maintains ongoing relationships with client contacts and is the primary point of contact for HR service. Works collaboratively with internal partners to ensure quality customer service and support. Manages client activities and develops strong business relationships, retains clients, and works to build revenue.

• Services clients in multiple states in‑person or virtually as appropriate and provides expert consultative guidance and HR strategies to large, complex clients to ensure proper resolution of client issues. Partners and collaborates with internal departments and subject matter experts in delivering actionable responses or plans to clients’ concerns.
• Provides expert consultative guidance and advice to clients in Performance Management, Recruiting and Retention Strategies, Compensation, Performance Development, Employee Engagement, and Culture Enhancement.
• May support PEO clients with the set‑up of EPLI insurance with the assistance of other internal business partners.
• May conduct open enrollment meetings for clients, advising on benefit plan selection and contribution strategies. When applicable, understand details of benefits and insurance plans related to the PEO co‑employer relationship.
• Communicates and interprets HR policies and procedures while independently providing recommendations for any employee relations issue and only utilizes an HR coach when necessary.
• Provides turnover analysis and action planning and offers unemployment escalation assistance.
• Maintains an awareness of HR trends in legislation and conducts training based on available resources.
• May act as a mentor for HR Coordinators and Associate Client HR Business Partners.
• Conducts annual HR Strategy Sessions for each client.
• Works with Area Manager to develop client and employee retention strategies.

• Bachelor’s Degree - Preferred
• 7+ years of experience in HR, or the equivalent combination of education and experience.
• Consideration may be given to a candidate with experience in lieu of a degree.
• Consulting - Preferred
• Leadership - Preferred
• Interpersonal Communications - Preferred
• Communication - Preferred
• Customer Service - Preferred
• Product Knowledge - Preferred
• Client Services - Preferred
• Account Management - Preferred
• Ethernet Physical Layer - Preferred
• Technical Requirements - Preferred
• Customer Service Management - Preferred
• Human Capital Management (HCM) - Preferred
• Business Strategies - Preferred
• Expectation Management - Preferred
• ADP Total Source PEO Services - Preferred
• Senior Living Experience a Plus

In the spirit of pay transparency, we are excited to share that the starting base pay for this position is $74,077.67‑$ annually + bonus. Please keep in mind that this is the base pay only and does not consider other components that make up the total rewards package for the position. If you are hired at Paychex, your overall compensation will be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range.

• Act with uncompromising integrity.
• Provide outstanding service and build trusted relationships.
• Drive innovation in our products and services and continually improve our processes.
• Work in partnership and support each other.
• Be personally accountable and deliver on commitments.
• Treat each other with respect…