Inside Sales - Reactivation Specialist

Overview

We offer a hybrid work environment. Most US-based positions can also be performed remotely (any exceptions will be noted in the Minimum Qualifications below.)

Our Mission: To actively connect people to their next great opportunity.

Who We Are: Zip Recruiter is a leading online employment marketplace. Powered by AI-driven smart matching technology, the company actively connects millions of all-sized businesses and job seekers through innovative mobile, web, and email services, as well as through partnerships with the best job boards on the web. Zip Recruiter has the #1 rated job search app on iOS & Android.

Summary: Want to work for a fast-growing, profitable, and financially stable tech company, who means it when they say "work-life balance is important"?

If so, come to Zip Recruiter!

At Zip Recruiter, we're committed to helping our customers achieve success in their recruitment efforts. We've purposefully transitioned to a Customer Success vs Customer Support focus. Any veteran support rep will attest to the added value reactive support can have on the success of the customer experience. We've taken that a step further by creating this specialized role wherein we focus on the retention of our customers by addressing any and all concerns and working alongside the customer to solve them.

The Reactivation Specialist will be responsible for contacting accounts that have canceled their daily job advertisements. Their primary role will be to engage and prospect decision makers to re-open former paying Usage accounts.

• Hit or exceed your monthly reactivation quota
• Making 60+ phone calls (12+ conversations) per day to assigned leads
• Run call and email campaigns to reactivate accounts
• Track record of meeting, exceeding goals, quotas
• High need for achievement and competition, loves to compete and win
• Enthusiastic, optimistic and certain of victory, unfazed by rejection
• Coachable, listens to and implements advice from manager
• Strong organization and time management skills
• Easily builds rapport and establishes relationships with prospects
• Listens patiently, will probe and clarify to get a real sense of customer s needs
• Resourceful, goes over, under, around and through obstacles to achieve success
• Bachelor Degree preferred but not required
• Must be located in the Phoenix, AZ metro area
• Regular, reliable, and predictable attendance is an essential requirement of this position

• Exceptional benefits package
• Flexible Vacation & Paid Time Off
• Employer-matched 401(k) plan
• A fun environment where work-life balance is valued

The US base pay for this full-time position is $14.43/hr. plus commission. The expected start date is December 1, 2025
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Depending on the position offered, equity, bonuses, commission, or other forms of compensation may also be provided as part of a total compensation package, in addition to a full range of medical, financial, and other benefits.

Zip Recruiter is proud to be an equal opportunity employer and provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or genetics.

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As set forth in Zip Recruiter’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

• "A disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.
• "Recently separated veteran" means any veteran during the three-year…