Human Resources Benefits Administrator

This role is 4 days remote and 1 day onsite in Phoenix, AZ. 70% of the role is benefits with 30% being HR Administration

• Administer and maintain the benefits platform within the HRIS system, ensuring all employee and dependent information is accurate and up to date.
• Respond to employee inquiries regarding eligibility, life events, enrollments, and benefit-related system issues.
• Reconcile monthly insurance invoices and coordinate with carriers to resolve billing discrepancies and obtain credits when necessary.
• Track benefit terminations and confirm cancellations are processed timely and accurately.
• Prepare and audit bi-weekly payroll deduction reports; communicate premium adjustments to Payroll as needed.
• Review and audit EDI feeds for accuracy; manually update carrier systems to ensure correct benefit elections and dependent data.
• Support and coordinate the Annual Open Enrollment process in partnership with the HR Director, including:
• Drafting communications and informational materials
• Assisting with enrollment platform updates
• Coordinating informational meetings
• Preparing enrollment summaries and post-enrollment reports
• Ensure Affordable Care Act (ACA) compliance, including ongoing data audits and preparation of 1094/1095 reporting.
• Prepare monthly benefits reporting for leadership meetings.

• Manage leave of absence requests in compliance with FMLA and applicable state regulations.
• Determine eligibility and communicate with employees, managers, medical providers, and payroll.
• Ensure leave entries are accurately reflected in HRIS and payroll systems.
• Coordinate return-to-work processes in alignment with company policy.
• Serve as liaison to Risk Management for Workers’ Compensation cases:
• Provide wage documentation as requested.
• Track leave status and system updates.
• Draft required correspondence for modified duty, extended leave, and return-to-work notices.
• Administer ADA accommodation requests:
• Engage in the interactive process with managers and operations.
• Prepare compliant documentation and certified letters as required.
• Conduct annual training for managers regarding leave policies, paid sick time usage, reporting procedures, and return-to-work guidelines.

• Assist with onboarding compliance tracking and training reporting.
• Monitor and track Work Opportunity Tax Credit (WOTC) documentation and reporting.
• Prepare and submit required regulatory filings, including annual Form 720 excise tax reporting.
• Process Medical Support Notices and ensure required insurance enrollments are completed in compliance with legal requirements.
• Provide additional HR administrative support as assigned by the Director of Human Resources.

• 3–5 years of experience in Human Resources or Benefits Administration.
• Experience in a multi-location or 1,000+ employee organization preferred.

• Working knowledge of ACA, FMLA, ADA, and Workers’ Compensation regulations.
• Strong attention to detail with experience in auditing and reconciliation.
• Proficient in HRIS systems and Microsoft Office Suite (advanced Excel preferred).
• Strong written and verbal communication skills; bilingual Spanish is a plus.
• Ability to maintain confidentiality and exercise sound judgment.
• Self-starter with strong organizational and problem-solving skills.