Human Resources Manager

Human Resources Manager – Phoenix, Arizona

We’re looking for a knowledgeable Human Resources Manager to join our Human Resources team within our Phoenix, Arizona office. As a Human Resources Manager you’ll be a strategic business partner, aligning HR practices with organizational goals. This role provides leadership across all HR functions while fostering trusted relationships with leaders and employees. It drives initiatives that enhance performance, engagement, and organizational effectiveness, and provides guidance to our clients’ operational and distribution teams.

The Pollard Charitable Games Group is a leader in providing innovative products and solutions to charitable gaming and lottery markets across North America. With over 50 years of leadership and expertise at American Games, International Gamco, and Diamond Game, we’re dedicated to designing and manufacturing outstanding games that engage players to maximize proceeds for good causes.

• Competitive Salary
• Competitive Medical, Dental, Vision, and Life Insurance Benefits
• Employee Assistance Program
• Tuition Reimbursement
• Generous Paid Time Off
• 401k with Company Match
• Profit Sharing
• Unlimited Referral Bonus Earning Potential

• Strategic Business Partnership
  • Partner with leadership to understand business objectives and translate them into HR strategies and priorities
  • Provide coaching and guidance to leaders on workforce planning, performance management, and team effectiveness
  • Use data and insights to influence decision‑making and improve business outcomes
  • Lead organizational design and change management initiatives
• Employee Relations & Culture
  • Build strong, credible relationships across all levels of the organization
  • Provide expert guidance on employee relations matters, ensuring fair and consistent practices
  • Foster a positive, inclusive, and high‑performance culture
• Talent Management
  • Ensure HR policies and practices are compliant with applicable local, state, and federal regulations.
  • Oversee/Develop HR metrics, reporting, and continuous process improvements
  • Maintain effective HR systems and processes
• HR Operations & Compliance
  • Ensure HR policies and practices are compliant with applicable local, state, and federal regulations.
  • Oversee/Develop HR metrics, reporting, and continuous process improvements
  • Maintain effective HR systems and processes

• Passionate about both people and business success, with the ability to build trust and strong relationships across locations.
• Skilled in communication and leadership, able to listen actively, lead by example, and influence decision‑making.
• Highly professional and self‑directed, with strong organizational, problem‑solving, and conflict‑resolution skills.
• Thrives in a fast‑paced environment while managing multiple priorities effectively.

• Bachelor’s degree in human resources, Business Administration, or related field.
• 5+ years of experience in HR management.
• Broad knowledge and demonstrated experience in compensation and benefits, training and development, full‑cycle recruitment, retention, and recognition.
• Strong knowledge and understanding of labor laws and regulations.
• Excellent interpersonal and communication skills.
• Ability to handle sensitive and confidential information with discretion.
• An excellent understanding of employment legislation and regulations.
• Proficient in Microsoft applications – Word, PowerPoint, Excel, and SharePoint.
• HR certification (e.g., SHRM‑CP, PHR) preferred.

Pollard Games, Inc. dba American Games and International Gamco provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Our Company is committed to fostering a respectful and inclusive workplace where everyone feels welcomed, valued and accepted. We aim to create a culture that respects and values each employee’s differences. We believe that a respectful workplace is also one where a diverse group of employees can be successful, develop and build meaningful careers. We believe that embracing diversity of thought, perspectives, and experiences fosters innovation and allows us to deliver better insights and solutions for our partners and is key to our continued growth and success.